Never Split the Difference

A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations — whether in the boardroom or at home, according to a review published on goodreads.com.

After a stint policing the rough streets of

Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-toface with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator.