Arab News

COVID-19, teaching online and burnout

- NIDHAL GUESSOUM

Chatting (online) with a teaching colleague recently, we both commented that although there are still six weeks remaining until the end of the semester, we both felt exhausted. Most significan­tly, we both ascribed the burnout to the pandemic, even though we did not get sick and all our children live abroad.

Indeed, working online and from home has meant working long hours seven days a week — for most people. The transition from office and classroom life to working at home has been stressful for everyone, but particular­ly for those with small children. Everyone, our students and bosses, but also colleagues around the world, assume that we are “available” since we are at home. I have never received so many emails and requests, from questions relating to the courses I am teaching to invitation­s to guest lectures, meetings, workshops and more.

Unsurprisi­ngly, there are indication­s that women are paying the highest price for this digital life, with, for example, a decline in research productivi­ty seen among female academics, though I hasten to add that everyone has been affected to some extent. And everyone agrees that this is due to mental fatigue.

Fearing a big drop in student enrolment — and thus in income — universiti­es around the world have worked hard to convince students and their families that the online education they are providing is of the same (high) quality as the in-class, in-lab education they used to provide, and that it is worth the same (often high) cost. But who is pressed to provide the quality teaching that will convince the paying parents and keep the students coming? Professors, of course. Teaching online requires much more work than in class. Although I update the material every time I teach a subject, there are topics that I can just walk to the classroom and teach. Online, I need to prepare the digital material, for each lecture and example, for each quiz and exam, etc. Most importantl­y, interactin­g with and keeping the attention of dozens of students online is difficult, to put it simply. Online exams bring their own suite of complicati­ons: How to set them up properly, how to ensure integrity (no hidden communicat­ion among the students, no access before or after, etc.), how to grade the electronic documents, and more. Professors have had to master various testing software, with various idiosyncra­sies. And each time a glitch occurs during a test, students panic and bombard the professor with emails, even though he/she is often unable to solve the problem.

Speaking of the students, we must always keep in mind that they are facing their own pandemic-generated crises.

I do not mean that professors are the worsthit cohort in this terrible pandemic. Front-line health workers have certainly been facing greater dangers, and public health officials have probably been under great stress, too. I only relate the difficult times and burnout that academics are experienci­ng because I am more fully familiar with that.

In fact, there is some evidence that burnout is a greater problem in academia than in other fields and careers. This may be because professors and researcher­s are under constant pressure to excel and “produce” (“publish or perish”), and the field is highly competitiv­e. No wonder so many Ph.D. holders, after some years, leave academia for other jobs.

Let us hope that the pandemic subsides gradually — with everyone’s help — and that, in the meantime, we all take appropriat­e steps to deal with its various side effects.

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