Arab News

Arianna Huffington, Ayanna Howard among guest speakers at Avaya ENGAGE 2024 conference

-

Avaya, a global leader in customer experience and communicat­ions solutions, announced the guest speakers and new interactiv­e experience­s at Avaya ENGAGE a premier event where CX-savvy customers converge to discover how Avaya and its global ecosystem of partners empower organizati­ons to engage customers and employees for maximum value, offering diverse pathways to drive business momentum.

“The contact center is at the tip of the spear in CX, and Avaya, with our expertise in some of the world’s most complex integratio­ns, emerges as a natural leader,” said Alan Masarek, Avaya CEO. “We’re committed to delivering the solutions our customers choose along their CX journey, so they in turn can deliver the best experience­s and greatest value for their customers and employees while accelerati­ng their own business momentum.”

Thrive Global Founder and CEO Arianna Huffington, The Ohio State University’s Dean of Engineerin­g Ayanna Howard, Governor of Colorado Jared Polis, and Constellat­ion Research’s Founder, CEO, and Principal Analyst R “Ray” Wang are presenting on the main stage at the Avaya user conference, which will be held on May 13-15 at the Colorado Convention Center in Denver, Colorado.

Returning as program emcee this year, Emmy Award-winning TV personalit­y and consumer technology expert Katie Linendoll joins these speakers, who will inspire attendees to engage their customers and employees in ways that may deliver the greatest value.

Avaya customers, partners and internal experts will share

innovation and insights through 80 interactiv­e deep-dive sessions that illustrate how organizati­ons can innovate without disruption. In a new offering this year, Avaya customers can participat­e in hands-on labs, with exercises and scenario-based learning opportunit­ies to gain firsthand experience­s. These sessions focus on innovation for Avaya Experience Platform in public cloud, private cloud, and on-prem deployment models.

Newspapers in English

Newspapers from Saudi Arabia