WAYS EU YAN SANG CONTINUES TO INNOVATE

SECURITY AND CONVENIENCE

• The clinics’ management systems ensure stringent control, as every prescription passes through two levels of checks for accuracy and safety. Eu Yan Sang also provides SMS queue reminders, online appointment bookings and self-registration at selected clinics.

WELL-TRAINED PHYSICIANS

• Eu Yan Sang’s physicians are in compliance with the Traditional Chinese Medicine Practitioners Act, which regulates TCM practitioners in Singapore. The brand’s physicians fulfil an average of 25 hours annually in terms of compulsory and voluntary training hours.

A BALANCED APPROACH

• Eu Yan Sang’s TCM clinics have a medical board that comprises Western-trained medical specialists and TCM physicians for a balanced view of integrative medicine. The board’s roles include overseeing standards of care in TCM development; integrative medicine clinical services for the group; and advising on the quality and propriety of services, including clinic practices and audits.