By Invitation Only

You can walk in to the Chanel Beauty Lounge, but you can’t buy anything or book yourself a treatment. But VIPS who have access already know about the exclusive products and services that they can enjoy. If travelling via Changi Airport, they’re advised to make an appointment weeks in advance to reserve a slot for the treatments exclusive to The Shilla. My appointment was several hours before my departure time, but even if I was in a hurry, the lovely lounge manager had my boarding details on hand so I wouldn’t be late.