The Future of Dining
Tired of lamenting about bad service? Tunglok Teahouse has heard you, and enlisted the help of technology to make your dining experience even more pleasurable
Your phone allows you to pay your bills instantly, your car can park itself, and your smart home can detect when you are running low on milk in the refrigerator and order your next batch of groceries… the possibilities are endless when it comes to technology. Is it any surprise that visionary restaurateurs too have leveraged on technology to make the dining experience even more efficient and enjoyable?enjoy In Singapore, the Tungloktung Group has remained at theth forefront of innovation by utilisingu state-of-the-art technologytech to streamline processes,proc from the supply chaincha and kitchen, all the way to itsit restaurants. Thet award-winning chain of restaurantsr once again showcasessho its innovative spiritsp with the launch of an Automatedau Food Order andan Delivery System at its latestlat restaurant, Tunglok Teahouse.te It marks the first timetim a Chinese restaurant in Singapore has adopted suchs a system. This eliminates the need for full-time servers as diners place their orders on interactive ipads that convey their request to the kitchen. The food arrives on a dual-level delivery track that runs next to each table on automated trays that can hold up to 10kg. So momentous was the launch that Sim Ann, senior minister of state for culture, community and youth, and trade and industry, was in attendance, along with Tong Shuh Lan, Spring Singapore’s food director of industry and enterprise development group. Said Tong, “The food services industry is going through an interesting period of change. Faced with intense competition and manpower shortage, companies are innovating their concepts and streamlining operations to improve customer experience and profit margins. I am heartened that established restaurants such as Tunglok are coming up with innovative concepts that can save manpower while providing convenience and an element of fun for customers.” Technology may have many benefits, but it cannot replace the human touch when it comes to crafting the perfect dim sum. So even at the most technologically advanced Chinese restaurant in Singapore, a team of highly specialised chefs has thoughtfully curated a menu of traditional, handmade dim sums using the best high-quality ingredients—all freshly prepared, steamed to order and served piping hot for discerning diners. 01-73 Square 2, 10 Sinaran Drive, tel: 6893 1123