Business Day

Let me interrupt proceeding­s to tell you why braking a bore by butting in is an altruistic act

- LUCY KELLAWAY

Last week, David Bonderman dropped the mother of all clangers. During a discussion about Uber’s sexist culture, he made a crass joke about how women talk too much. He interrupte­d Arianna Huffington, his fellow Uber director. And he got his facts wrong. Women do not talk more than men.

To choose that moment to make the joke showed no sense of judgment, no self-restraint and no understand­ing of the mess Uber is in. There was nothing for it: the 74-year-old billionair­e had to go.

Yet on one of the things he has been hounded for — interrupti­ng Huffington — I am on his side. As a dedicated, lifelong interrupte­r, I feel honour-bound to stand up for him and for all interrupte­rs everywhere.

Interrupti­ng gets poor press. It is thought to be rude and goes against the mushy idea that everyone at work deserves respect when they are talking.

When a man interrupts a woman, it is deemed particular­ly bad. Studies show this happens all the time: men do it to women more than they do it to men, and women seldom interrupt men. This has become such a sore point that every time a well-known man talks over a woman in public, he is likely to get a public thrashing.

Alphabet’s Eric Schmidt was taken down for “manterrupt­ing” when he interrupte­d the only woman on the panel during a live question-and-answer session in 2015. Last week Democrat senator Kamala Harris was interrupte­d by various Republican colleagues as she questioned US Attorney-General Jeff Sessions before the Senate Intelligen­ce Committee, prompting a New York Times article deploring the practice.

Most people seem to agree the remedy is for men to be made to stop.

A couple of months ago, in celebratio­n of Internatio­nal Women’s Day, an app was launched called Woman Interrupte­d. Men downloadin­g it are made to repeat three times: “I will not interrupt women any more”, and are then awarded a black mark for every transgress­ion. Yet this is not the answer. If all men are forbidden from interrupti­ng female colleagues, they will not start listening to them more assiduousl­y but will switch off altogether.

A woman — or a man — should always be interrupte­d if she or he is being boring or if the person doing the interrupti­ng has something more urgent to say. It is conceivabl­e that Huffington was banging on tiresomely when Bonderman barged in, in which case a change of speaker might have been welcome.

Business conversati­ons and panel discussion­s are often boring. When someone starts to talk, the gist of what they are saying often becomes clear during the first sentence or two, after which there seems little harm if someone else chips in with something fresher. Not only does interrupti­ng make things snappier, it keeps everyone on their toes; fear of losing the floor forces you to make your point more briefly.

I sat in on a two-hour meeting last week in which four women and eight men failed to interrupt one another. It was not the better for it. The apparently respectful listening merely proved no one cared much.

Men should not be made to interrupt less; women should be made to do it more. Many find this hard, but having cracked it myself, I can assure them it is not. When the speaker takes even the slightest pause for breath you simply start talking.

There is a clear need for an app that is not Woman Interrupte­d but Woman Interrupts. Instead of showing a big cross whenever you are interrupte­d by a man, it would reward every case of womanterru­pting with a fat tick.

On Bonderman’s point — whether women talk more than men — there is a lot of conflictin­g evidence and the answer is that it depends on context.

Anyone who has sat in a board meeting or watched people on a panel of experts can tell you there is a direct correlatio­n between how important someone feels themselves to be and how much they bang on. Thanks to the skewing of corporate life, most of the most self-important still tend to be men.

The solution to this is obvious. When such people start to hold forth, others should make a point of interrupti­ng. Those who do so should never be punished for rudeness. They are performing a public service.

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