Business Day

Regulation, not Uber, is the enemy of metered taxi sector

- NEELS BLOM

The rapid rise of Uber in SA is an object lesson on how a marketdriv­en economy operates, and how it will eventually play out despite overregula­tion, ignorance and violent opposition.

Uber certainly has disrupted the hailed-taxi market. It is, in the first and most important instance, more affordable than traditiona­l metered taxis. As a result, it has increased the size of the market; people who would otherwise not have considered using public transport now happily hail a ride.

It means, theoretica­lly at least, that the traditiona­l metered taxi operators also stand to benefit.

Moreover, Uber has a rating system that compels a customer to comment on the state of the vehicle and the behaviour of the driver. If the service is not up to scratch, Uber management knows instantly and the driver faces the consequenc­es. This customer-oriented system is streaks ahead of the substandar­d experience the traditiona­l taxi companies offer with their skorokoros.

However, the traditiona­l taxi operators do have a point. They are regulated to charge a minimum fee and have to confine their operations to designated areas, unlike Uber operators, who are free to operate wherever they want and to undercut traditiona­l taxis by as much as they like. This is what a free market means and, in a free market, Uber drivers have the advantage.

What the traditiona­l taxi operators want is for the government to regulate Uber operators in the same way, presumably based on the assumption that oppressing their offering equally will result in equal opportunit­ies for all.

It will not. What will happen is that the market will shrink to what it was before Uber arrived. Uber owner-drivers will sell their cars and join the ranks of the jobless, and drunk drivers will again take their chances. And yet another economic opportunit­y goes the South African way.

In this, Transport Minister Joe Maswangany­i appears to side with the traditiona­l taxi operators, despite his apparent protestati­ons. TimesLive reports him as saying that licensing Uber drivers means they would be restricted to a specific route or radius. “If you have a permit you are given a specific route. You do not operate everywhere.”

This is the same old anticompet­itive drivel to which South Africans have become accustomed under the ANC’s authoritar­ian heel, and it has the same old consequenc­es. Violence — the inevitable killing of an Uber driver — will have triumphed again.

The government’s response is equally predictabl­e. Whenever something goes wrong, or even merely contradict­s its insecure and authoritar­ian mindset, it makes another even more Draconian law. You would think the government would have worked out that its inability to countenanc­e its own shortcomin­gs is what creates the business-averse conditions that are the ruin of our economy.

Instead of imposing new and unenforcea­ble regulation­s that create nothing but further opportunit­ies for corruption and gouging, the minister should deregulate the metered taxi industry. Taxi regulation as it stands is a state-sanctioned instrument of collusion, designatin­g areas and rates, which in a different statutory zone is a crime. What, were it not for the stipulatio­ns of the National Land Transport Act, would the Competitio­n Commission have to say about that?

TAXI REGULATION AS IT STANDS IS A STATE-SANCTIONED INSTRUMENT OF COLLUSION, DESIGNATIN­G AREAS AND RATES

When Maswangany­i tells the metered taxi industry “the issue is technology”, and when he issues a challenge to the industry to come up with “a South African solution”, he is being disingenuo­us. The way the industry is regulated now provides no incentive for the traditiona­l taxi operators to change the way they do business. Technology is part of Uber’s success, but it is neither exclusive nor prohibitiv­ely expensive to embrace new technology.

Uber succeeds because the drivers are free to go where their customers demand and charge as little as they can tolerate. The government does not tell them to keep their vehicles clean and in good order, they do it because their business depends on it.

This is what the free market delivers. Everyone benefits — except perhaps the venal and the violent and the corrupt.

Blom is a fly-fisherman who likes to write.

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