Business Day

Being honest with investors and laying it on the line remains the best policy

- MARK BARNES twitter: @mark_barnes56 Mark Barnes is CEO of the South African Post Office.

Ifeel less comfortabl­e in the company of people who use the word “frickin” than I do with those who choose the less socially acceptable, but more robust, honest alternativ­e. We all know what you mean, so why not just come out and say it? Words, all of them, are just people inventions designed to enable communicat­ion between people.

Surely then, the most easily understood, accurate descriptio­n of the message is the most efficient use of the medium.

Perhaps swearing is, after all, the crutch of the vocabulary cripple, but its coarse substituti­on isn’t the answer.

At some point, overly excusing or disguising the real point, with this language of the wellmanner­ed, departs from politeness and borders on deceit. Besides, swearing is more fun.

I was glancing through a corporate announceme­nt in this newspaper last week, as one does, when it occurred to me how much caution we’ve had to introduce into what we say, in order not to get into trouble with someone, no matter how virtuous the statement or unintentio­nal the offence.

The abridged prelisting statement, had, as its primary heading, not an invitation to invest, but instead, the standard wording that has been developed over time to protect the issuer (and its, oh so many, advisers, who can blame them) from getting into hot water in a place or places, the existence of which they may or may not be aware of, at the time of publicatio­n.

It read (and this is the heading, in upper-case, bold) “Not for release, publicatio­n or distributi­on, in whole or in part, in or into any jurisdicti­on where to do so would constitute a violation of the relevant laws of such jurisdicti­on or require [issuer] to take any further action”.

I have not quoted the name of the issuer for fear of what fate may befall me from some unknown alien or even known local force.

The substance of the announceme­nt is there, of course, and, to the experience­d (or even interested) reader, it can be found and absorbed in a matter of minutes, thankfully. But the caveats and disclaimer­s are overwhelmi­ng.

Again, early in the main body of the statement, you will find anything but an offer or invitation. Instead you will find warnings about risk or incomplete informatio­n, and similar protective clothing.

The full body of the official statement was 6,425 words (I asked someone to count it) and the disclaimer (separate, and in addition to the ample cautions in the main body) was 2,349 words, close to a third of the whole damn (oops) thing.

I accept that caveats and caution are necessary, particular­ly when talking money, as there are so many scoundrels about. I also see more evidence of the need to paint rosier pictures, in order not to upset, or lose the confidence, or worse still, the votes, of the audience, be those shareholde­rs or citizens.

I think we underestim­ate the ability of people to see the truth, no matter how veiled the speech. Everybody knows.

All well and good then, to have appropriat­e governance and polite, if not patronisin­g, communicat­ion, but financial lies and misleading investment proposals should not be precatered for by caveats and disclaimer­s. Instead, the consequenc­e, the punishment, should fit the crime.

Banishment from society for those shown to have deliberate­ly or selfishly deluded other innocent participan­ts.

No fines for insider trading, no fines for market manipulati­on, just get out and do not come back.

As often as not, I’ve seen the most elaborate rules of governance abused, to achieve little more than define the compliant, but corrupt, path for the crooks. We can’t create honesty with rules, culture defines acceptabil­ity, not process. Doesn’t everyone simply deserve the truth?

The popular promise is no substitute for the truth.

The consequenc­e of the deferred truth, inevitably found out later, is always higher than the price for reality, immediatel­y it is realised, shared, and accepted. Only when we know how deep the hole really is, can we begin to fill it. Only once it is properly filled, can we build castles on that solid ground.

Say it as it is. Tell investors what you’ve got and what, in your best assessment, it can deliver, and then set about getting it done, to the best of your ability.

Of course, not every forecast or plan turns out as we intended or wished it, but, over time, it will become abundantly clear who tried hard and failed honestly, and who were just frickin liars from the outset.

I ACCEPT CAVEATS AND CAUTION ARE NECESSARY, PARTICULAR­LY WHEN TALKING MONEY, AS THERE ARE SO MANY SCOUNDRELS ABOUT

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