Business Day

Microsoft lands huge cloud deal

• Tailored service to be used by 17 US intelligen­ce agencies and offices

- Agency Staff Washington /Bloomberg

Microsoft says it has secured a lucrative cloud deal with the US intelligen­ce community, which marks a rapid expansion by the software company into a market led by Amazon.

Microsoft says it has secured a lucrative cloud deal with the intelligen­ce community, which marks a rapid expansion by the software company into a market led by Amazon.

The deal, which the company said on Wednesday was worth hundreds of millions of dollars, allows 17 intelligen­ce agencies and offices to use Microsoft’s Azure Government, a cloud service tailored for federal and local government­s, in addition to other products Microsoft already offers, such as its Windows 10 operating system and word-processing programs.

The cloud agreement gives Microsoft more power to make its case to the Pentagon as goes up against competitor­s like Amazon, Oracle and IBM for the agency’s winner-take-all cloud computing contract for up to 10 years. Amazon Web Services, the leading cloud provider, is widely perceived to be the frontrunne­r for the job.

TRUST

“What this does is it reinforces the fact that we are a solid cloud platform that the federal government can put their trust in,” said Dana Barnes, the vice-president of the company’s national security group.

The Pentagon did not comment on the cloud agreement.

Microsoft’s new deal renews and expands a previous agreement between the office of the director of national intelligen­ce and Dell, which licences Microsoft’s products to the federal government.

The office of the director of national intelligen­ce manages the efforts of the Central Intelligen­ce Agency (CIA), the National Security Agency and parts of other agencies, including the defence department.

Under the deal, each agency could choose whether and when to adopt Microsoft’s cloud, Barnes said.

As part of a separate deal, the US defence department has said it intends to move the department’s technology needs — 3.4-million users and 4-million devices — to the cloud to give it a tactical edge on the battlefiel­d and strengthen its use of emerging technologi­es.

Tech companies jockeying for the contract, including Microsoft, have urged the agency to pick more than one vendor for the project, arguing that awarding only one contract will stifle innovation and increase security risks.

IMPRESSIVE

Microsoft’s entry into the intelligen­ce community follows Amazon’s 2013 contract with the CIA. That $600m deal has elicited praise from Defence Secretary James Mattis.

“We’ve examined what the CIA achieved in terms of availabili­ty of data and also security of their data, and it’s very impressive,” Mattis said at congressio­nal hearing in April.

In April, President Donald Trump fired off several tweets that were sharply critical of Amazon on topics that included the US postal service, taxes and retailing.

Despite that, several people said at the time there were no active discussion­s about turning his rhetoric into concrete steps against the company.

While Microsoft trails Amazon in the cloud market, company executives say it offers customers unique advantages — including artificial intelligen­ce capabiliti­es, voice recognitio­n and translatio­n products and the ability to support hybrid technology environmen­ts that mix legacy on-premise computing systems with cloud systems.

In addition, the ability to apply Microsoft’s analytical capabiliti­es to the data on Azure through artificial intelligen­ce was “very valuable to this community”, Barnes said.

Microsoft is not new to government business.

It is the primary vendor on $1.3bn of unclassifi­ed contracts signed in the last five fiscal years, according to Bloomberg government data. The defence department accounted for nearly $1bn of the contracts.

SENSITIVE DATA

In addition to its computers, operating systems and marquee word processing software, the company’s government cloud services have also won security certificat­ion to host sensitive data in the US justice department, the veterans affairs department and in immigratio­n and customs enforcemen­t.

Every federal cabinet level agency had access to Azure, including the defence department, Microsoft said.

WHILE MICROSOFT TRAILS AMAZON IN THE CLOUD MARKET, EXECUTIVES SAY IT OFFERS CUSTOMERS UNIQUE ADVANTAGES

 ?? /Reuters ?? Silver lining: Microsoft says its deal with the US intelligen­ce community reinforces­it being a solid cloud platform that the federal government can put its trust in.
/Reuters Silver lining: Microsoft says its deal with the US intelligen­ce community reinforces­it being a solid cloud platform that the federal government can put its trust in.

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