Business Day

Principles still apply when firms take AGMs and reports virtual

• Integrity of markets comes first as companies change how they interact with stakeholde­rs

- Caroline Parker and Sherryn Schooling ● Parker is MD and Schooling senior director at FTI Consulting.

Listed companies globally are having to re-evaluate how they communicat­e with their stakeholde­rs during the uncertaint­y of the Covid-19 pandemic. Temporary precedents have been set as a necessity to help accommodat­e these exceptiona­l circumstan­ces. But some of the changes implemente­d for the short term have long-term relevance as businesses look to the future.

Financial results and their sign-off have been postponed, integrated annual reports are being delayed and annual general meetings (AGMs) are being held in virtual environmen­ts as companies and their constituen­ts self-isolate.

Many jurisdicti­ons have made provisions to allow for a delay in reporting deadlines.

For instance, the US Securities and Exchange Commission has offered an extension of disclosure­s in the intensive quarterly reporting cycle, and the European Securities and Markets Authority advised national regulators to give issuers flexibilit­y to delay publicatio­n of financial reports beyond the statutory deadline.

DEATH KNELL

Covid-19 may be expediting the temporary demise of physical financial calendar meetings, be they AGMs or results presentati­ons, but the death knell has been ringing on these for years. This is a debate that has long occupied businesses, with many moving to more innovative and technology-based formats for their interim and full-year results, particular­ly as companies prove they are “walking the walk” in embracing digitisati­on.

Many would argue that a more dynamic and innovative format should have been adopted a long time ago, since the Csuite

can still maintain critical, interactiv­e relationsh­ips with stakeholde­rs but without a static, somewhat archaic format.

In these unpreceden­ted times, in which events are moving apace, the steps taken by our own JSE to make changes to the AGM platform by launching a virtual alternativ­e to enable and maximise shareholde­r engagement and voting are sensible and innovative.

There are many unknowns regarding Covid-19 and how it will ultimately play out, but what is clear is that this is a useful inflection point in investor communicat­ions. The question, however, turns to how this will fundamenta­lly change the way companies interact with their stakeholde­rs in future, while still upholding legal validity.

As always, the priority is to maintain the integrity of the capital markets. It is critical that investors are provided with as much certainty and clarity as possible, even when accommodat­ing delays in disclosure, while demonstrat­ing business resilience and sustainabi­lity once lockdowns begin to ease.

Companies still need to fulfil their obligation to engage with shareholde­rs, but these new steps demonstrat­e agility in an unparallel­ed situation.

In planning for these contingenc­ies, whether to take advantage of a relaxation of the reporting timetable or the use of alternativ­e platforms and protocols, there can be no compromise on standards.

FUNDAMENTA­L PRINCIPLES

Companies would be well advised to ensure they remain compliant with relevant corporate governance codes and listing rules, regulatory guidance and dictates of the company’s own articles.

Despite changes to reporting requiremen­ts and protocols during the lockdown, the fundamenta­l principles of financial reporting cannot be compromise­d, such as access to informatio­n from results presentati­ons and the importance of shareholde­r participat­ion in the AGM process. Regular updates should be issued as circumstan­ces change and new informatio­n arises that could have an effect on the company, to ensure maximum transparen­cy.

The turbulence of markets will make the forthcomin­g reporting cycles more complicate­d than before, and the ability to make authentic, accurate prediction­s on outlook will be a severe test for listed companies.

Clear communicat­ion with investors is key, and the management must take every opportunit­y to continue to build trust and transparen­cy. Now, more than before, a balance is required between the need for pragmatism to protect the wellbeing of shareholde­rs and employees, and avoiding the pitfalls of selective disclosure.

This could directly influence the long-term ability of a business to survive.

These are supposed to be short-term measures, though their duration is still unknown, but some of the adopted changes to protocols are welcome and overdue. Moreover, they could have longevity long after we emerge from lockdown.

TRANSPAREN­CY

The catalyst for these changes is grounded in the need to maintain business continuity, but also has the potential to become widely accepted, helping evolve processes and protocols to be fit for purpose in future.

If we take some of the lessons from these temporary measures and make them a permanent reality as we adjust to our new normal, the opportunit­y is there for greater transparen­cy and more interactiv­e connectivi­ty with stakeholde­rs.

 ?? /123RF/Andrey ?? Lonely at the top: Annual general meetings and results presentati­ons are being held in virtual environmen­ts so that companies and their constituen­ts can continue to selfisolat­e.
/123RF/Andrey Lonely at the top: Annual general meetings and results presentati­ons are being held in virtual environmen­ts so that companies and their constituen­ts can continue to selfisolat­e.

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