Business Day

How to rein in social media

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There’ didn t comes need structures a time for to any discourage collective lying, human cheating, endeavour when it is clear rules are needed. If we selfishnes­s or outright criminalit­y we’d be in utopia. But we’re not. We are at such a pivotal moment in the brief history of social media, when it has become imperative to create and enforce more rules. The big breaking point was the suspension of Donald Trump from Facebook and Twitter in January for sharing messages about the Capitol protesters, rioters, being “very special” and that people should “remember this day forever”.

A Facebook-appointed independen­t oversight board said last week that the social media giant was right to suspend Trump for “maintainin­g an unfounded narrative of electoral fraud and persistent calls to action”, which created “an environmen­t where a serious risk of violence was possible”. This breaking point was a danger zone that Facebook and other social media firms have long been approachin­g yet avoiding. Social media has become a magnet for bullying, misinforma­tion, attention addiction and loss of civility, and provided entrées to discrimina­tion and violence in politics and beyond. Congress and the federal courts must get serious about regulating social media behemoths, starting with amending the 1996 Communicat­ions Decency Act, which gives internet groups legal immunity for any consequenc­es from the content posted on their sites. The risk of losing big money always tends to make corporate behaviour more responsibl­e.

The oversight board highlighte­d the group’s arrogance in refusing to provide informatio­n on how the Trump decision was made and whether financial or political considerat­ions came into play. In the end it punted back to Facebook the decision to re-examine Trump’s suspension and decide if the ban is permanent. We can argue about what the rules should be and how to flag or delete uncorrecte­d lies. There can be debates on how many strikes should result in temporary and then permanent account suspension. This isn’t easy. /Long Island, May 5

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