Business Day

Here’s what the new, improved ChatGPT-4 does

- Alex Millson

It has been a mere four months since artificial intelligen­ce (AI) company OpenAI unleashed ChatGPT and

— not to overstate its importance — changed the world.

In just 15 weeks, it has sparked doomsday prediction­s in job markets, disrupted education systems and drawn millions of users, from big banks to app developers.

But now it’s goodbye to ChatGPT and hello ChatGPT-4

— an even more powerful tool, sure to make even bigger ripples. So what is it, how powerful is it, and how can you use it?

What is ChatGPT-4?

Let’s start with the name. The Chat section speaks for itself — a computer interface you can interact with — while GPT-4 is short for “generative pretrained transforme­r 4”. That means it is the fourth iteration of the OpenAI software that has analysed vast quantities of informatio­n from across the internet to determine how to generate human-sounding text and give users detailed responses to questions.

How does ChatGPT-4 differ from its predecesso­r?

Anyone who has researched ChatGPT will know its limitation­s. It has been criticised for giving inaccurate answers, showing bias and for bad behaviour, circumvent­ing its own baked-in guardrails to spew out answers it is not supposed to be able to give.

The argument has been that the bot is only as good as the informatio­n it was trained on. OpenAI says it has spent the past six months making the new software safer. It claims ChatGPT-4 is more accurate, creative and collaborat­ive than the previous iteration, ChatGPT3.5, and “40% more likely” to produce factual responses.

What else can it do?

One of ChatGPT-4’s most dazzling new features is the ability to handle not only words but pictures too in what is being called “multimodal” technology. A user will have the ability to submit a picture alongside text — both of which ChatGPT-4 will be able to process and discuss. The ability to input video is also on the horizon.

What are its limitation­s?

Like its predecesso­r, ChatGPT-4 is not too hot at reasoning on current events, given that it was trained on data that existed before 2021. OpenAI said in a blog post that the latest iteration “still has many known limitation­s that we are working to address, such as social biases, hallucinat­ions and adversaria­l prompts”.

How can I use ChatGPT-4?

Most people can give basic ChatGPT a whirl by signing up with OpenAI, though restrictio­ns apply in some countries and territorie­s around the world. But the newest version is only being offered to ChatGPT Plus subscriber­s for $20 a month and as an applicatio­n programmin­g interface (API) tool for developers to build into their applicatio­ns.

In the future, you are likely to find it on Microsoft’s search engine, Bing. If you go to the Bing webpage and hit the “chat” button at the top, you are likely to be redirected to a page asking you to sign up to a waitlist, with access being rolled out to users gradually.

What comes next?

In short, competitor­s. While Microsoft has pledged to pour $10bn into OpenAI, other tech firms are hustling for a piece of the action. Alphabet’s Google has already unleashed its own AI service, called Bard, to testers, while a slew of start-ups are chasing the AI train. In China, Baidu is about to unveil its own bot, Ernie, while Meituan, Alibaba and a host of smaller names are also joining the fray.

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