Business Day

Reminder: whoever controls the media, controls the mind

- Lucien Pierce ● Pierce is a director at Phukubje Pierce Masithela Attorneys, specialisi­ng in informatio­n and communicat­ions technology law.

SA’s Competitio­n Commission will shortly launch a market inquiry into the distributi­on of media content on digital platforms such as Twitter, Facebook and Google.

This brought to mind a quote by The Doors’ Jim Morrison: “Whoever controls the media, controls the mind.” Morrison was a supporter of the Los Angeles Free Press, a 1960s’ undergroun­d publicatio­n that presented perspectiv­es that differed from those of mainstream news media publicatio­ns. It suffered intimidati­on from the US authoritie­s because of its political position on the Vietnam War.

This sounds familiar. Think of Vrye Weekblad, the New Nation and Weekly Mail newspapers in SA during the 1980s. These newspapers suffered crude attempts to stifle independen­t, factual and quality reporting, such as requiring journalist­s to be registered or being subjected to blatant censorship. This resulted in advertiser­s shunning them, reduced revenue, an inability to pay journalist­s, and their ultimate demise.

The advent of digital platforms has also become a determinan­t of news media publicatio­ns ’ survival. This is because as most news media content has moved online so has the advertisin­g news publicatio­ns rely on for revenue. Google and Facebook, for example, play a significan­t role in referring news consumers to news publicatio­ns, and therefore play a role in determinin­g how much these news media businesses earn.

Simply put: the more customers view content on a news media publicatio­n’s website, the more views it gets and the more money it is able to make from adverts that appear on its website.

EASIER AND CHEAPER

News media businesses are therefore faced with an important question: how do they keep news media consumers coming back so that their website views remain high enough to earn them sufficient revenue? They can either turn to yellow journalism (sensationa­list, eye-catching, low value news) or try to offer quality journalism. Yellow journalism is the easier and cheaper of the two options, because it doesn ’ t take much to produce exaggerate­d news reports to keep consumers coming back. Quality, original, wellresear­ched journalism takes time, is more expensive and does not have the high turnover of content to increase the number of page views and therefore revenue.

Good journalist­s who produce quality content need to be paid good salaries. If news media businesses cannot afford to pay good journalist­s, they are not likely to remain in the profession. To illustrate this point, Australian census data shows how between 2006 and 2016, as traditiona­l print publishers suffered declining revenue, the number of traditiona­l print journalist­s declined by 26%.

As news media businesses become more reliant on online platforms for their revenue, and their survival, they are likely to implement content production methods that lower their operating costs: rehashing content, sensationa­list headlines and employing inexperien­ced journalist­s to churn out lowvalue content. An even scarier and real possibilit­y is that journalist­s could be made obsolete, with artificial intelligen­ce (AI) tools being used to write articles at a fraction of the cost of a journalist’s salary.

So, what is the problem, some may ask, as it is simply the market finding the most efficient way to produce news content? The reality is that there are big problems.

LIES WILL ABOUND

Without quality journalism news media businesses are likely to focus on low-value, easy-to-produce news. They will shun important, but expensive-to-produce news categories that are important to society, such as public interest news that spreads knowledge, exposes corruption and holds both government and the private sector to account. Misinforma­tion, disinforma­tion and lies will abound. With fewer resources to spend on quality journalism, thorough investigat­ive reporting will be curtailed and reliance will be placed on second- and third-hand sources of informatio­n.

As the Australian digital platforms inquiry emphasised, digital platforms “increasing­ly perform similar functions to media businesses, such as selecting and curating content, evaluating content, and ranking and arranging content online”. It has recognised

“concerns that accessing news via digital platforms exposes consumers to an increased risk of ‘ filter bubbles ’ and ‘ echo chambers’”.

Though some of this may sound Orwellian and crackpot-conspiracy-theorist-like, we have to be wary of any situation in which a powerful few decide how and what informatio­n we receive: remember, whoever controls the media, controls the mind.

SA’s Competitio­n Commission recently published its media and digital platforms market inquiry terms of reference for public comment. The inquiry will take 18 months from the time public participat­ion begins.

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