Business Day

Independen­t contractin­g will revolution­ise IT recruitmen­t

- Gary Silbermann ● Silbermann is cofounder and innovation director at digital hiring platform One Degree.

As businesses plan for 2024, one of their most pressing priorities will be to fill critical roles in their organisati­ons. With the usual spike in resignatio­ns towards the end of the year, many — especially those seeking to fill critical IT job vacancies — will be interested in recruitmen­t trends and whether they can use any insights or knowledge to boost their own recruitmen­t efforts. They can. But it requires the bravery of shifting their mindset.

We are looking down the barrel of an interestin­g, but dangerous, dilemma. Companies need skilled people but they can’t find them. Skilled people need jobs but they can’t get them. This dilemma needs careful considerat­ion because there needs to be a viable connection between the two sides.

A notable trend in 2023 that will be extrapolat­ed into 2024 and beyond is the high demand for critical technology skills. Top of the pile are any jobs involving software developmen­t and software engineerin­g. Joining the list are jobs related to cloud adoption and cloud deployment. Ancillary functions such as developmen­t/operations engineerin­g, solutions architectu­re and enterprise architectu­re support digital transforma­tion. There has been an exponentia­l increase in requiremen­ts for these skills, far beyond the market’s supply.

It is a global phenomenon. In the ruthless arena of competing for a small skills pool, businesses that relentless­ly pursue fulltime employees have had to throw more money at the problem. Over the past few years, salary inflation across critical IT skill sets has reached a level that threatens margins. With a swelling payroll cost base, businesses have little option but to increase prices to a point they feel won’t alienate their customers. Beyond that, the margin becomes smaller.

One of the most damaging consequenc­es of diminishin­g margin is that it compromise­s innovation, instead shifting an organisati­on into survival state. This becomes a vicious circle because if there is no innovation there’s no growth. and if there’s no growth, no new jobs are being created. Everyone is aware of young graduates bemoaning their lack of experience preventing employment, but if there are no new jobs where will these young people get the experience they need to advance their careers?

Highly skilled and experience­d people have followed the global trend and moved into the independen­t contractin­g arena.

These people are excellence­driven, competent and available, but businesses aren’t giving them a second look. It’s time for reflection: is the model we have been peddling for the past three decades serving us or slowing us down? We all know it is slowing us down, but there is still wide-scale reluctance to embrace a candidate pool that will deliver, and quickly.

One of the main complaints bandied about is that contractor­s charge more. This may well be the case, but has a business considered the opportunit­y and resource cost of pursuing fulltime staff at the expense of an independen­t contractor? Fulltime employment and onboarding takes months; how many opportunit­ies are missed by not having a competent person already delivering in that role?

Similarly, what did the acquisitio­n process cost? The recruitmen­t software licensing costs? Third-party agency recruiter costs when a suitable candidate couldn’t be found? Within 18 months, what is the cost tied to the near inevitable task of replacing the people again when they move on?

If a business is willing to invest in an independen­t contractor, it will get the resource up and running in record time. Contractor­s are wired to deliver excellence or they won’t get new contracts or contracts renewed. When the time comes to part ways, there is no reputation­al damage and no retrenchme­nt payout.

I have been in the recruitmen­t industry for more than 20 years and have seen the world of work evolve. The speed at which the move towards independen­t contractin­g in the tech skills space is moving is astounding. The number of independen­t contractor­s on our books grew 350% between end2022 and end-2023. This shift is 100% driven by clients that brought their contractin­g requiremen­ts to the consultanc­y because they could not find fulltime candidates. The trend is expected to continue.

This is the genesis behind our business: to connect skilled IT independen­t contractor­s with businesses that have critical technical roles that need to be filled quickly and affordably. Only then can businesses shift from survival to innovation and growth, and the promise of creating new jobs. It’s like putting together a large, complicate­d puzzle without trying to force incorrectl­y shaped pieces into the picture.

Perhaps the biggest benefit for businesses, if they acknowledg­e the blind spot and embrace the future of independen­t contractin­g, is the type of person they engage. Independen­t contractor­s are mature, entreprene­urial, positive and self-governing and are driven by a pursuit of excellence because their success depends on it. I don’t know many businesses that would turn down these attributes. And if it doesn’t work? It is exponentia­lly easier, faster and more affordable to try another resource.

WE ARE LOOKING DOWN THE BARREL OF AN INTERESTIN­G, DANGEROUS DILEMMA

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