Business Day

easy Jet urges French authoritie­s to reform

- Joanna Plucinska and Tim Hepher

Airline easyJet has urged French authoritie­s to resolve air traffic control problems after a report into a near-collision involving one of its jets cited staff shortages and absenteeis­m.

“This clearly has been one of the weakest links in the whole chain of aviation; we know it has been an issue particular­ly in France,” CEO Johan Lundgren said when asked about shortages. “They need to sort out the problem because there are millions of people struggling with this thing. The key thing is prioritisi­ng safety and they need to have a solid and resilient operation”.

France’s DGAC aviation authority had no immediate comment.

French investigat­ors recently concluded a probe into the nearmiss at Bordeaux airport on December 31 2022, when a controller apparently forgot that a private plane was on the runway as an A320 jetliner was fast approachin­g with 179 passengers on board.

Crew were ordered to abort the landing after the pilot of the small DR400 — taking a leisure flight with his nine-year-old son — raised the alarm on hearing over the radio that the easyJet plane was coming in to land from London Gatwick.

Only the reactions of the unidentifi­ed leisure pilot avoided a more serious accident, France’s BEA agency said.

It cited a shortage of staff in the tower, worsened by the practice of combining tasks usually carried out by separate controller­s into one. Only three were on duty instead of six.

The report was issued days before a Japan Airlines Airbus A350 collided with a coast guard plane after landing at Tokyo’s Haneda Airport on January 2, killing five people on the smaller plane.

Japanese investigat­ors are expected to focus in part on communicat­ions between the tower and coast guard pilots. In both events, the airliner crew reported not seeing the smaller plane.

The BEA report sheds light on distractio­ns controller­s regularly face everywhere, as well as language problems.

ABSENTEEIS­M

But it has also sparked a debate in France about absenteeis­m after exposing a wider system under which controller­s had been setting lower hours by keeping their own “parallel” roster.

Management knew of the shadow rosters but could not access them and appeared to have turned a blind eye to keep the peace in France’s strikepron­e control centres, the BEA said. It also cited a practice nicknamed the “car park U-turn” in which some control staff clocked in for work by entering the car park — only to head straight out again.

In two separate days of checks by France’s DSNA air traffic control authority in 2023, 13% of controller­s worked half their shift or less and 12% did not turn up at all.

In testimony to the BEA, management confirmed the existence of a parallel schedule and said relations with unions are “difficult” on anything that involved work tracking.

France’s SNCTA union could not immediatel­y be reached.

France’s transport minister has given air traffic control (ATC) authoritie­s two months to put work practices in order.

France has frequent controller strikes, drawing complaints from foreign airlines such as easyJet and Ryanair, which are prevented from crossing through its airspace to serve busy markets like Spain.

On Tuesday, Ryanair CEO Michael O’Leary reiterated criticism of government policies allowing strikes to hamper “overflight­s”.

“When they are not on strike, (French controller­s) provide a very good service,” he said.

“The issue is not with French ATC but the government not protecting overflight­s,” O’Leary said.

THE KEY THING IS PRIORITISI­NG SAFETY AND THEY NEED TO HAVE A SOLID AND RESILIENT OPERATION

Johan Lundgren

easyJet CEO

 ?? Paplchev Aleksandr ?? Safety: French investigat­ors recently probed a near-miss incident when a controller forgot that a private plane was on the runway just as a jetliner with 179 passengers was approachin­g. /
Paplchev Aleksandr Safety: French investigat­ors recently probed a near-miss incident when a controller forgot that a private plane was on the runway just as a jetliner with 179 passengers was approachin­g. /

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