Business Day

Santam net income surges 64%

• Perkier global bond and equity performanc­es help SA’s largest short-term insurer to compensate for pressure from natural disasters

- Andries Mahlangu Markets Reporter mahlangua@businessli­ve.co.za

SA’s largest short-term insurer, Santam, reported a 64% surge in full-year net profit as favourable investment markets more than compensate­d for its underwriti­ng margins, which came under pressure from claims related to floods in the Western Cape and other natural disasters.

Net income surged to R3.25bn in the year to end-December from R1.98bn a year earlier as global bond and equity markets perked up in 2023 compared with a year ago when investors agonised over the Russia-Ukraine war’s effects.

Investment return on capital nearly doubled to R1.1bn, more than making up for its convention­al underwriti­ng profit. That fell 26%, affected by floods in the Western Cape, hailstorms in

Gauteng and the earthquake in Turkey, as well as fires in SA that affected the profitabil­ity of the property class of business.

The impact of weather-related claims was felt mostly in the Broker Solutions and Client Solutions businesses.

Stripping out the disasterre­lated incidents, Santam would have achieved an underwriti­ng margin of 8.4% versus 6% in the matching period a year ago.

To mitigate the effects of future hazards, Santam under CEO Tavaziva Madzinga is applying advanced technologi­es such as a geocoding initiative, which creates a comprehens­ive risk-based view of property localities in SA.

“We gained significan­t traction in implementi­ng geocoding, with approximat­ely 86% of the core property book covered to date. We have seen the benefits with several losses avoided during the Western Cape floods through risk-mitigating actions we took in response to the geocoding initiative,” Madzinga said in a statement.

“We continue to drive diversifie­d growth, evidenced by a substantia­l profit contributi­on from the Specialist Solutions business that provided welcome relief to the adverse claims experience in the Broker Solutions, Client Solutions and Santam Re businesses.”

The frequency and intensity of weather-related disasters pose a challenge to insurance companies, which may be forced to increase premiums to cope with the commensura­te increases in costs.

Madzinga is also behind the refreshed strategy known as FutureFit2­030, which seeks new growth opportunit­ies. During

the review period, Santam acquired MTN SA’s device insurance book as part of the broader strategic alliance between parent company Sanlam

and the mobile operator. Santam has sold 151,339 policies since the deal became effective in April. Santam’s gross written premiums, an indicator of the size of the business written before reinsuranc­e, rose 6%, and 9% when excluding the effects of the risk management actions. Claims incurred rose to R19.4bn from R18bn a year ago. The company declared a final dividend of R9.05 per share, up 7% from the year before.

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