Spur says sorry for customer attack

SPUR has issued an “unequivocal apology” to Lebohang Mabuya and her family after a video of an altercation between her and another customer at the Texamo Spur in Johannesburg went viral.

“We have reviewed our CCTV footage of the incident and can confirm that Ms Mabuya’s version of events is accurate. The footage shows that her child was grabbed by the male customer in an aggressive manner and his actions are unacceptable,” the company said.

Spur said it will not tolerate physical aggression towards its customers, “particularly against women and children”.

“We will be talking to Ms Mabuya directly, at her convenience, and will apologise for what she and her family experienced. We will also offer her and her family trauma counselling.

“I would like to again make it very clear that as an organisation we do not condone any forms of violence against women or children,” said Pierre van Tonder, CEO of Spur. – Staff Reporter