Cape Times

Jack Ma picks a soft-spoken successor

Former accountant Daniel Zhang, 46, has been elevated to the top of a sprawling empire and tech giant

- CATE CADELL AND ADAM JOURDAN

UNLIKE his charismati­c boss, Jack Ma, Alibaba chief executive Daniel Zhang is not usually one to grab the limelight, let alone make kung fu movies with superstars or dance in public. Little is known outside the company about Zhang, a soft-spoken accountant who goes under the epithet “Xiaoyaozi” at work – the name of a character from a Chinese martial arts novel literally meaning the “free and unfettered one.”

But he will have to step out from the shadows after Ma said he would leave his role as chairperso­n in September 2019, handing Zhang the reins of his $420 billion (R6.39 trillion) tech giant.

“We don’t know much about (Zhang) even though he’s been chief executive for a while, because he’s by nature a very low-key person, low-profile. He’s happy to not be in the limelight,” said Duncan Clark, managing director at Beijing tech advisory BDA and author of The House that Jack Built. Alibaba:

The handover of power, the first such transition for any of China’s major tech firms, will see Zhang, 46, elevated to the top of a sprawling empire that spans e-commerce, payments, fast food delivery and brick-and-mortar retail.

Zhang, who leads Alibaba’s investor calls with polish stemming from his years at global auditors Arthur Andersen and Pricewater­houseCoope­rs, has been chief executive since 2015. His fingerprin­ts are on some of the company’s most successful moves: he was a key architect of Alibaba’s “Singles Day,” the November 11 Daniel Zhang, chief executive of Alibaba Group, will take over from Jack Ma as chairperso­n next September. Zhang is a soft-spoken accountant with superb talent and an analytical mind, according to Ma. | / Bloomberg event that has become the world’s largest online shopping festival.

The company has added around $200bn to its market value since he became chief executive, and has now posted nine straight quarters of revenue growth above 50 percent while investing in food delivery and off-line retail, and pushing into Southeast Asia. VIVEK PRAKASH

Crucially, Zhang oversaw the growth of retail platform Tmall, which has grown to be one of the company’s most significan­t revenue drivers, squaring off against major Chinese e-commerce rival JD.com.

But he also inherits some challenges. Despite soaring sales, Alibaba’s profit margins have been squeezed by rising competitio­n and heavy investment to fend off rivals. The company’s shares are down more than 10 percent this year after peaking in June. A global trade war is also hampering Alibaba’s ambitions for internatio­nal expansion, including into the US.

Zhang, who joined Alibaba in 2007, sees Alibaba as an integrated ecosystem that lures consumers with movies, live-streamed sports, fast food deliveries and news.

“Alibaba today is more like all-inone,” he told investors and analysts on a call discussing the company’s quarterly earnings in August.

Zhang, who is from Shanghai, said in an interview with local business publicatio­n Yicai last year that he returned to the city once a week from Alibaba’s Hangzhou headquarte­rs to recharge and spend time with his wife. He said he had not bought a house in Hangzhou because he didn’t have time. To relax, he enjoys watching soccer and basketball.

Zhang – like Ma – has worked hard to promote the company since its 2014 listing, making appearance­s at the World Economic Forum in Davos and other global events. But he does not have the same star power that founders in China’s large tech companies hold, including Jack Ma, Baidu’s Robin Li and Tencent Holdings’ Pony Ma. Those three frequently headline tech conference­s and even government events together. Ma even did a Michael Jackson-themed dance routine at an Alibaba anniversar­y event last year, complete with a costume.

Zhang and his team, although working under the radar, “are ready” to take over, Ma said in a letter to staff and shareholde­rs.

Ma described Zhang as having “superb talent, business acumen and determined leadership. His analytical mind is unparallel­ed, he holds dear our mission and vision, he embraces responsibi­lity with passion, and he has the guts to innovate and test creative business models,” Ma wrote. – Reuters

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