MOTORING STAFF
IT wasn’t that long ago, comparatively speaking, that a motorist looking for vehicle parts would brace themselves for a journey into the “rougher” parts of town, look for a small, dusty store-front and then negotiate prices with a person, surrounded by hundreds of boxes, sitting behind a counter that had seen better days. In 1983, things changed. It was the year that the “auto-supermarket” hit local shopping venues, and shopping for spares and accessories revolutionised automotive shopping for the better.
Along came the Midas chevron; the bright orange and black stripes and the bold identity, which pointed the way to gleaming premises, professional salespeople, the counter and a whole lot more choice, with accessories beckoning car enthusiasts.
It was a store that had that undefinable “new car smell” – that distinct smell that’s addictive to petrol heads. Midas had arrived, and it wasn’t long before stores had opened across the country.
Much to the delight of customers, who now didn’t have to travel far to find a store and could look forward to one-stop shopping, advice and even a helping hand.
The world had changed for local car DIY enthusiasts and people from the automotive trade, looking for a steady source of reasonably-priced parts.
“The vision was to provide customers with well-stocked stores, where merchandise could be touched and examined before being purchased. A decision was made to introduce this concept into the automotive parts and accessories segment of the market, reinforcing it with a name synonymous with saving money, and a unique home-grown, game-changing store was born,” said Shannon Drake, national franchise manager at Midas.
“The business model was ideal from two points of view. It enabled the group to establish an outlet for automotive wholesalers within the group and opened up a retail concept that could be franchised, and create its presence across the country.”
Today, Midas is entrenched in South Africa and SADEC countries. With as many as 300 stores in urban and rural areas, the Midas name is familiar in Namibia, Botswana, Swaziland, Lesotho, Mozambique and Zimbabwe which, together, account for 30 stores outside of South Africa.
The accent on the business is the provision of quality “hard” parts, that are required to keep a vehicle running sweetly and carry a manufacturer’s warranty, as well as a wide range of accessories for the enthusiast who wants to add light bars, car seat covers and even USB outlets, operated through a car’s cigarette lighter.
“Midas today is about one-stop shopping for the motorist in an attractive, airy store, which is run by motoring enthusiasts. We are proud of the fact that one of our major differentiating factors is the practical advice that comes with a Midas purchase. This has helped expand our customer base from people who are totally car-focused to everyday customers, looking for vehicle add-ons,” said Drake. Of the 300 Midas stores, 30 are company-owned and managed, and the remaining 260 are owned and operated by single-store and multi-store franchisees.
“Although competitors have entered the market, Midas has always had the advantage because of its readily identifiable branding, geographic locations, and 35-year history,” added Drake.
The market for accessories has grown and the demand for parts, always a core focus at Midas, has continued its popularity – with more customers taking over basic servicing of their own vehicles, as a way of escaping the rising cost of car maintenance, when cars get older or emerge from maintenance contracts.
“We look forward to growing our brand and another 35 years as South Africa’s most-loved automotive stores,” concluded Drake.