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11 WAYS TO AVOID BEING A VICTIM OF IDENTITY THEFT AND FRAUD

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1 Don’t carry unnecessar­y personal informatio­n in your wallet or purse. If you misplace it or it gets stolen, your informatio­n can easily land up in the wrong hands.

Go through your purse regularly and remove anything that may give away informatio­n that can be used to gain access to your accounts.

2 Don’t disclose personal informatio­n. If you receive an email, an SMS or a telephone call requesting a PIN number or password, it is a scam. Your bank will never ask you to confirm your PINs or passwords, verbally or via SMS or email.

3 Don’t write down your PINs or passwords. Also, when choosing one, avoid easy-to-guess PINs and passwords such as birthdates and first names, and be sure to change them regularly.

4 When getting rid of your personal documents, burn or shred them. Don’t just tear them up and throw them out with the rest of the garbage where they can easily be found.

5 If you receive an OTP on your phone without having made an online transactio­n, it was likely prompted by a fraudster using your informatio­n. Don’t provide the OTP telephonic­ally to anybody – contact your bank immediatel­y to alert them to the possibilit­y that your informatio­n may have been compromise­d.

6 Avoid internet cafes or nonsecure terminals to do your banking, such as those in hotels, conference centres, airports, etc… If you share a network, there’s a possibilit­y that your informatio­n can be intercepte­d.

7 Should your ID or driver’s licence be lost or stolen, report it to SAPS immediatel­y. Don’t think of it as a trivial matter that the police don’t have time for. Reporting it to them straight away will also provide evidence, should you become a victim of fraud.

8 Use a separate email address for online sites not linked to your personal or business email account.

9 Make sure that your PC or mobile device is updated with the latest iOS updates and antivirus/ malware software. Remove all your personal informatio­n from old PCs and mobiles.

10 Register for SMS notificati­ons so that you are notified of any transactio­n on your bank account. That way, as soon as you see a suspicious SMS, you can contact your bank immediatel­y.

11 Type the URL for your bank in the internet browser if you need to access your bank’s webpage, and never click on a link given to you through an email or SMS. The link could take you to a site that looks convincing­ly like your bank’s homepage – but is actually completely fake.

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