Financial Mail

Is big data a big deal?

‘Big data’ can change the way that capitalism has worked for decades. But it is progress that comes at a price

- David Ansara david@cra-sa.com

“Big data” will soon become the yardstick by which we measure the value of goods or services — not price. This is the central thesis of Viktor Mayer-schönberge­r, an Oxford University professor, and Thomas Ramge, a technology writer for The Economist magazine, in their new book Reinventin­g Capitalism in the Age of Big Data.

It may sound like gobbledygo­ok, but it’s actually quite a radical shift because, until now, price has been the main mechanism through which the market determines the value of something.

In their new book, the writers declare that “data-rich markets” will begin to match buyers and sellers. “Data is the new grease for the wheels of the market,” they say.

Mayer-schönberge­r and Ramge label this new phenomenon “data capitalism”, as opposed to the old system of “finance capitalism”.

Their prediction is that people will still use money as a store of value and a way to transact, but that “rich data flows” will eventually “replace, or at the very least complement, the informatio­nal role of money”.

It’s an entirely new view of capitalism. It means establishe­d institutio­ns like banks will be forced to compete against “savvy new entrants” that use machine learning and artificial intelligen­ce technologi­es to exploit an ever-growing mass of informatio­n to gain a competitiv­e advantage.

You can already see many of these trends in the economy. Amazon has captured market share by mining enormous data sets and targeting consumers by precisely matching their preference­s. Users of Google and Facebook do the same sort of thing, supposedly for free, though they’re actually trading their personal data to advertiser­s.

In other words, technology has

blurred the dif- ference between the market, and the specific firm.

For example, companies such as Uber and Airbnb have disrupted the taxi and hotel industries by creating their own market platforms. Neither holds any hard assets. Rather than owning expensive fleets of vehicles or a chain of hotels, Uber connects passengers to cabs while Airbnb matches guests with vacant rooms.

Interestin­gly, the book also warns of the danger of big data creating a highly unequal distributi­on of wealth. For example, the authors argue that once these technology giants achieve a dominant position, they could unfairly entrench their dominance by exploiting “data feedback loops”. This is because, as their capacity to harvest data grows more sophistica­ted, the ability of competitor­s to challenge their monopoly becomes ever more difficult.

To break this cycle, the authors propose something they call a “progressiv­e data-sharing mandate”. This would force a company that controls more than 10% of the market to share a portion of its data with any competitor­s that request it.

It’s an interestin­g idea, and the writers believe this is a necessary interventi­on to preserve the “open, decentrali­sed character of markets” and ensure fair competitio­n.

Of course, how this mechanism would work in practice is unclear. You can’t imagine a company like Google volunteeri­ng to share proprietar­y informatio­n. So, it would need to be enforced by government­s. Which would be tricky: such heavy-handed regulation would almost certainly fall foul of

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