Financial Mail

Letter Medical aid mugging

- D Wolpert Rivonia

There have been numerous complaints regarding medical aid rule changes and practices that have hurt many.

I was told by my medical aid about a year ago that medical inflation is so high — about double the official inflation rate — because many practition­ers and hospitals charge excessivel­y and there is a lot of fraud in the industry.

Based on personal experience, that seems to be true.

However, here are a few other facts:

● Premiums have risen by about 10% annually for some years;

● Rules are complicate­d in an obvious effort to confuse members — as are unnecessar­y limits placed on dentistry, medication, various forms of therapy and the like;

● Reimbursem­ents are terrible, with a regular consultati­on for GPS and specialist­s reimbursed at about R365. Most GPS charge significan­tly more than this, and you would be hard-pressed to find a specialist whose consultati­on fees are within 300% of this; and

● There is the self-payment gap — an amount that a member has to pay personally once his or her medical savings account is depleted and before the above-threshold benefits kick in. It clearly states in the policy document that the self-payment gap is a predetermi­ned amount. However, in practice, this amount keeps increasing for a range of reasons, which one can find in the fine print.

As a pensioner, I need to maintain medical aid membership in case of serious illness or injury. In the meanwhile, I remain a mugging victim.

I do not believe in price controls, but I believe we should all be protected from unscrupulo­us get-richquick practition­ers, along with most medical schemes. The FM will give away a bottle of whisky each month for the best letter to the editor. The editor will choose the winner and his decision will be final.

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