Learn from the ex­pert

Con­sid­er­ing go­ing into the beauty world? Take tips from Noli Mini, op­er­a­tions and busi­ness de­vel­op­ment man­ager of Re­lax Spas.

Glamour (South Africa) - - Work -

How I got my job

I’ve al­ways loved the beauty world, so af­ter ma­tric I stud­ied so­ma­tol­ogy at the Va­lerie Teubes Beauty Academy in East Lon­don. Af­ter com­plet­ing my diploma in 2002, I joined Camelot as a ju­nior spa ther­a­pist. Over the next five years, I fo­cused on spe­cialised spa treat­ments and com­pleted the Spa Man­age­ment Diploma at Camelot In­ter­na­tional Health and Skincare.

What I do

Af­ter com­plet­ing my diploma, in 2006, I worked at Camelot Spa at the Ta­ble Bay Ho­tel, and then as a su­per­vi­sor at the Ara­bella Spa at The Westin. There I learnt the ins and outs of spa man­age­ment and how the spa fits within the ho­tel.

The prospect of thou­sands of tourists com­ing to SA for the Fifa World Cup in 2010 in­spired me to start my

own mo­bile spa brand, Re­lax Spas.

The busi­ness quickly evolved from a mo­bile spa to spa suites at var­i­ous ho­tels. We of­fer ba­sic es­sen­tials in beauty and spa treat­ments, in­clud­ing my prod­uct range Noli Mini Spa Prod­ucts. Non-ho­tel guests can make ap­point­ments di­rectly with the spas.

The dif­fi­cult part of my job

Work­ing in the beauty world means in­ter­act­ing with peo­ple from all walks of life, and the ther­a­pist can be­come a kind of coun­sel­lor be­cause clients of­ten share their life sto­ries with you. Han­dling these con­ver­sa­tions the right way re­quires diplo­macy and im­pec­ca­ble pro­fes­sion­al­ism.

Why I be­came an en­trepreneur

With time, I be­came frus­trated be­cause I didn’t have the plat­form or in­flu­ence to im­ple­ment my ideas. I be­gan do­ing re­search and iden­ti­fied a gap in the mo­bile spa mar­ket: It seemed very in­for­mal and I went on a quest to build a cred­i­ble recog­nised mo­bile spa brand. I also re­alised that clients came from other ho­tels be­cause there were no spa fa­cil­i­ties where they were stay­ing.

I re­signed and went from ho­tel to ho­tel, leav­ing brochures and net­work­ing. My first per­sonal client was a re­fer­ral from a friend and my first ho­tel client was the Sun Grandwest Ho­tel.

I at­tended a lot of net­work­ing events and met the mar­ket­ing man­ager of

“The ther­a­pist can be­come a kind of coun­sel­lor, be­cause clients of­ten share their life sto­ries with you.”

Protea Ho­tel by Mar­riott North Wharf, who in­tro­duced me to the gen­eral man­ager who was in­ter­ested in my ser­vices since they didn’t have any spa fa­cil­i­ties.

It took three years, but now we’re at other branches of Protea Ho­tels by Mar­riott and at The Pres­i­dent Ho­tel in Cape Town.

Tips for get­ting into the beauty in­dus­try

It’s an amaz­ing in­dus­try with lots of op­por­tu­ni­ties for peo­ple with a real love for it. It’s grow­ing at a fast pace and there are con­stantly new in­no­va­tions. In­ter­ested in be­com­ing a beauty ther­a­pist? Check out these schools for more info. The In­ter­na­tional Academy of Health and Skincare in­ter­na­tion­ala­cademy.co.za Sor­bet Beauty Ther­apy In­sti­tute beau­tyther­a­pyin­sti­tute.co.za Placecol/dream Nails Im­balie Train­ing Academy im­baliebeauty.co.za Camelot In­ter­na­tional Health and Skincare Education camelotint.co.za Va­lerie Teubes Beauty Academy 083 416 9842

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