FLOOR MANAGER

Graaff-reinet Mica is looking for a focused, motivated and self-driven floor manager who will be highly organised, able to multi-task and effectively manage, organise and influence stakeholders internally and externally at all levels.

ESSENTIAL FUNCTIONS

The individual will be able to demonstrate the following abilities; • Assist in ensuring that the day to day activities of the store are managed appropriately;

Maintain direct contact with customers and assist them to ensure a positive shopping experience;

Order merchandise and ensure that stock levels are maintained; Manage deliveries and ensure that warehouse activities are being managed properly;

Handle cash registers and oversee payment activities; Ensure that the quality of all displayed products is up to the mark; Ensure store security by coordinating the efforts of security personnel and overseeing security systems;

Maintain awareness of market trends and competition to ensure excellence in customer services;

Respond to customers’ complaints and diffuse critical situations; Stock administration;

Supervise the activities of store employees to ensure that they are working in accordance to the store’s policies and protocols; Make sure that each employee is delivering the highest level of customer service;

Assign job duties to each employee and ensure that these duties are being carried out properly;

Staff development enabling them to work properly in a retail environment.

SKILLS AND ATTRIBUTES

• Ideally have acquired a senior certificate;

• 5 years’ industry related experience of which at least 2 years

should be middle management experience;

• Experience in IQ or similar POS Systems

• A financial background and understanding of financial structures

could be beneficial;

• MS Office (Excel, Word, Power Point).

• At Least a Code 08 drivers license

BENIFITS

• A Competitive market related package,

• Provident Fund;

Closing date: 19 October 2017 @ 12:00

Should you meet the requirements for this position, please apply

with your CV and a letter of application to The Human Resources Assistant Manager, Montego Holdings,

henry@montego.co.za

Correspondence will only be conducted with short listed candidates. •

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