How to buy tick­ets and watch shows

Grocott's Mail - - Vnational Arts Festival -

We out­lined the dif­fer­ent types of tick­ets you can buy above, but how do you en­sure a seam­less ex­pe­ri­ence from your couch?

STEP 1 BROWSE

Ex­plore the Fes­ti­val web­site to see WHAT’S ON. You can visit each day of the Fes­ti­val on the Daily Pro­gramme to see what is on the line-up for that day. The daily line up will also in­clude the Stan­dard Bank Jazz events as well as the Creati­vate Dig­i­tal Arts Fes­ti­val. Check out the work­shops and see what is on at the vfringe. We have a feel­ing you’ll be spoilt for choice!

STEP 2 – BUY

De­cide on a Full Fes­ti­val Pass, Daily Fes­ti­val Pass, Jazz Pass or sin­gle tick­ets for the Daily Pro­gramme or vfringe and head for the BUY page.

Sim­ply add what you want to your bas­ket and com­plete the check­out process. You will be able to pay for your tick­ets se­curely with your credit or debit card, Snap­scan or in­stant EFT through Pay­gate.

STEP 3 – WATCH

Once you’ve paid, you’ll re­ceive an email with a list of what you’ve booked and/or you can log onto your cus­tomer pro­file page where your booked events will be listed.

You can click through to any event to start watch­ing – just click on the ‘play video’ icon on any recorded item you’ve cho­sen, and it will play. If you haven’t paid for it, it won’t play.

Make sure you add on­ce­off live per­for­mances from the cu­rated daily pro­grammes into your diary or cal­en­dar. 90% of live events are recorded so you can catch them af­ter­wards but a few are ex­clu­sively live – so don’t miss them!

You get a to­tal of five views per show. If load-shed­ding starts mid­per­for­mance, or the moth­erin-law calls, or the phone bat­tery dies – you’ll be able to click on the link and watch from the start again. And, if you see some­thing that blows your mind, you can watch it again with your sig­nif­i­cant other.

Re­mem­ber you have un­til 16 July 2020 to view the events.

WHAT WATCH WILL I NEED TO

You can watch on any de­vice that sup­ports the in­ter­net. Your log-in can’t be used si­mul­ta­ne­ously on two de­vices. So, while you’re watch­ing a dance video on your phone, your daugh­ter won’t be able to do the Creati­vate work­shop you’ve booked on her PC – she has to wait un­til you’re done. You can also cre­ate a lo­gin pro­file and get some tick­ets for the kids so that they can watch on their de­vices to keep the peace!

You can browse and shop on one de­vice and watch on an­other – as long as you’re logged in on that de­vice. So, you can shop on your phone and watch on your smart TV – or you can shop and watch on your phone – up to you.

We have tried as hard as pos­si­ble to make our con­tent as data-friendly as pos­si­ble with­out com­pro­mis­ing the work. As an es­ti­mate: one hour of streamed con­tent = 1 Gi­ga­byte.

WE­BI­NARS & WORK­SHOPS

Even if they are free th­ese events do re­quire that you reg­is­ter. We will be us­ing Zoom for all our we­bi­nars and work­shops. If you’ve never used Zoom be­fore, down­load and in­stall the soft­ware – it is free to use. If you don’t down­load the soft­ware ahead of time, you will be prompted to do so when you open the link to join the we­bi­nar.

We­bi­nars: You can en­ter the we­bi­nar 10 min­utes be­fore the start. You will be able to see and hear the pan­el­lists but they won’t be able to see or hear you so you need to use the Q&A but­ton at the bot­tom of your screen to ask ques­tions or com­ment.

Note that many Work­shops have a lim­ited ca­pac­ity and are in­ter­ac­tive – that means that all par­tic­i­pants can be seen and heard. You will need a de­vice that has a cam­era and mi­cro­phone. Once you are in the work­shop, your host will ex­plain how to use the Zoom con­trols for that par­tic­u­lar ses­sion.

You will re­ceive a re­minder of the we­bi­nar or work­shop you have booked one hour be­fore the live event is due to start – you can use the link on the re­minder email to join the event.

Most we­bi­nars and work­shops will be recorded and may be watched af­ter the live streamed event.

HELP IS NEAR

If you get stuck, con­tact our friendly helpline – you can ‘chat’ to us on­line at any time be­tween 7am and mid­night or you can call us be­tween 9am and 10pm on 086 000 2004.

Photo: Sup­plied

Alissa Mar­gulis 1st vi­o­lin guest soloist CPO Men­delssohn Octet.

Photo: Eli­jah Ndoumbe

Tandile Mbat­sha.

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