On­line Travel Man­age­ment at Its Best


Indwe - - Contents - Text: Diana Al­ber­tyn Im­age © Supplied

Trav­elit, in part­ner­ship with Tour­vest Travel Ser­vices, fo­cuses on the SME (small to medium en­ter­prises), pub­lic sec­tor and the cor­po­rate mar­ket, with spe­cific niche solutions for each one of these sec­tors. To de­liver a com­plete end-to-end travel so­lu­tion, it’s es­sen­tial to pro­vide ser­vices to pro­cure­ment, HR, fi­nance, IT, travel ar­rangers and au­tho­ris­ers, as well as the ex­ec­u­tive man­age­ment team.

“Our tech­nol­ogy en­ables us to con­fig­ure and im­ple­ment the so­lu­tion based on the client’s ex­act re­quire­ments, to de­liver on travel pol­icy com­pli­ance, fi­nance and au­tho­ri­sa­tion con­trols, and process ef­fi­cien­cies ev­ery busi­ness is look­ing for within the African mar­ket,” says Wayne Muir­head, Trav­elit’s Chief Sales Of­fi­cer.


The South African and African mar­ket­places con­sist of a num­ber of chal­lenges, the largest concern be­ing cost sav­ings. With Trav­elit, the trav­eller can se­lect their re­quire­ments based on a large range of op­tions across mul­ti­ple sup­pli­ers, whilst ad­her­ing to their com­pany’s travel pol­icy. The com­pany also pro­vides an ex­pense-man­age­ment so­lu­tion, and trav­ellers re­ceive dis­counted prices based on Trav­elit’s ag­gre­gated buy­ing power, in­clud­ing in­di­vid­u­ally ne­go­ti­ated cor­po­rate deals and web rates.

When faced with is­sues such as where to stay, the best air­line to choose, and which car to rent, the Trav­elit client is pro­vided with ev­ery avail­able sup­plier to choose from – on one single plat­form.

An­other chal­lenge within the in­dus­try is com­mu­ni­ca­tion with the trav­eller on the move. Trav­elit’s mo­bile app is de­signed to pro­vide in­stant com­mu­ni­ca­tion to the trav­eller and sup­port the com­pany’s duty of care pro­gramme. There is also a fully backed up 24/7 call cen­tre to sup­port trav­ellers.

Au­tho­ri­sa­tion, pric­ing, trans­parency and fi­nance are also im­por­tant con­cerns for many busi­ness own­ers, Wayne says. “It is ex­tremely chal­leng­ing to book your en­tire trip di­rectly on­line,” he notes. “The travel ar­ranger is re­quired to jump from web­site to web­site, prices are con­stantly chang­ing, and they’re fur­ther frus­trated by hav­ing to wait to get the go-ahead from the man­ager/trav­eller.”


Trav­elit is the lead­ing on­line travel so­lu­tion within the African mar­ket­place, with over 900 cor­po­rate travel clients, and over 30 gov­ern­ment de­part­ments. What makes the so­lu­tion truly out­stand­ing is that no on­site im­ple­men­ta­tion is re­quired. Users gain ac­cess to the Trav­elit so­lu­tion, which uses the lat­est cloud tech­nol­ogy. This sig­nif­i­cantly re­duces costs and im­ple­men­ta­tion time­lines.

Large clients can be set up within a mat­ter of weeks, and smaller clients can be trad­ing within a day.

“Trav­elit has worked closely with lead­ing play­ers in the fi­nan­cial ser­vices sec­tor to de­liver mod­ern vir­tual credit card tech­nol­ogy to our cus­tomers and our sup­pli­ers,” Wayne ex­plains. He adds that this elim­i­nates credit card fraud, dra­mat­i­cally im­proves credit card rec­on­cil­i­a­tion, and pro­vides im­me­di­ate pay­ment to the sup­plier for their ser­vices.

Trav­elit’s 375 ,000 users are sup­ported na­tion­wide by more than 10 lead­ing travel-man­age­ment com­pa­nies. These users ex­pe­ri­ence all the ef­fi­cien­cies and ben­e­fits of the tech­nol­ogy, along with per­son­alised ser­vice from a qual­i­fied travel con­sul­tant.

“Trav­elit is a full end-to-end travel and ex­pense man­age­ment so­lu­tion, which can pro­vide a tai­lored and unique travel so­lu­tion to meet your ex­act busi­ness re­quire­ments,” Wayne con­cludes.

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