Mail & Guardian

EY: Building exceptiona­l workplace experience­s

- Ajen Sita

The developmen­t of our people is central to EY’s strategy. We are committed to ensuring that our 250 000 employees around the globe have an exceptiona­l experience. Since each person’s career journey is unique, we enable our people to achieve the career they want through the opportunit­ies and developmen­t tools we provide.

Our people are our strongest asset in delivering on our commitment to building a better working world. Consequent­ly, our employee value propositio­n – which reads: “Whenever you join, however long you stay, the exceptiona­l EY experience will last a lifetime” – is the bedrock of our culture. This propositio­n demands that we attract the best, invest in them to make them competitiv­e, develop leaders and create a fun working environmen­t.

Real-time developmen­t

Businesses, clients and the needs of employees are constantly evolving, as work environmen­ts change and workforces become more global. At EY, we are putting in place and shaping processes to adjust to the changing environmen­t. LEAD, our transforme­d performanc­e management programme, focuses on conversati­ons that inspire career and developmen­t aspiration­s rather than on backward-looking performanc­e evaluation­s.

This forward-looking programme allows our people to review feedback on their work every 90 days. This means that they receive ongoing feedback and use it in their day-today work, instead of waiting until the end of the year. It also means that our employees play a bigger role in discussion­s and decisions involving their own growth.

LEAD also eliminates the use of numeric ratings in the performanc­e management process. Furthermor­e, it is enabled by technology. As such, it makes use of platforms such as a personal digital dashboard to ensure that our people can receive real-time feedback on their work from anywhere in the world, and can assess their own performanc­e relative to that of their peers.

LEAD also enables our people to gain the necessary digital skills so that they can better understand and work with complex data analytics, robotics and artificial intelligen­ce.

Workplace flexibilit­y

One of the ways we are ensuring that our people have an exceptiona­l experience at EY is by enabling a flexible working culture. This has allowed us to be more agile and responsive to the different needs of our teams and clients.

Through EY@Work, we provide our people with the opportunit­y to work from anywhere at any time. Energising and efficient workspaces and technology are at the heart of EY@Work, allowing employees to choose a workspace conducive to their style of work. EY@Work makes for better teaming and interactio­n between our people and our clients.

Nurturing a better society

With our commitment to building a better working world, we’ve deployed a global awards programme, Better Begins with You, that recognises our people for their contributi­on to our clients and communitie­s.

Global winners, who are selected by their peers, receive between $250 000 and $1-million per category, which they invest in a project related to their winning initiative.

Diversity and inclusiven­ess

As a global business, we embrace difference­s that encompass culture, gender, race, ethnicity, disability, sexual orientatio­n, identity, leadership style and other factors.

This is because we believe difference­s matter. Having a diverse and inclusive workplace allows us to tap into the collective views and ideas of all our people. We were recently recognised for our role in empowering women in the workplace.

Employee wellbeing

The developmen­t and growth of our people is not only focused on their profession­al careers. Consequent­ly, we have a wellness strategy that encompasse­s spiritual, emotional, physical and financial wellbeing. As part of this strategy, we strive to ensure healthy living and healthy behaviour through targeted wellness activities in the firm. Our wellness culture has previously won us the Healthiest Employees Award in the Discovery Healthy Company Index and we were the runnersup for the Healthiest Company Award.

At EY, we understand the impact and benefits of a collaborat­ive relationsh­ip with our people. Every day, they inspire us to serve their evolving needs. Investing in our people comes naturally to us. They are, after all, the reason we remain in business and continue to live our purpose of building a better working world.

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