On­line Travel Man­age­ment

SLOW Magazine - - Contents - Text: Diana Al­ber­tyn Im­age © Tour­vest Travel Ser­vices

Trav­elit, in part­ner­ship with Tour­vest Travel Ser­vices, fo­cuses on the SME (small to medium en­ter­prises), pub­lic sec­tor and the cor­po­rate mar­ket, which means it of­fers spe­cific niche so­lu­tions suit­able for each. In or­der to de­liver a com­plete end-to-end travel so­lu­tion to these sec­tors, pro­vid­ing ser­vices to pro­cure­ment, HR, fi­nance, IT, travel ar­rangers, au­tho­ris­ers, and the ex­ec­u­tive man­age­ment team is es­sen­tial.

“Our tech­nol­ogy en­ables us to con­fig­ure and im­ple­ment the so­lu­tion based on the client’s ex­act re­quire­ments, to de­liver on travel pol­icy com­pli­ance, fi­nance and au­tho­ri­sa­tion con­trols, and process ef­fi­cien­cies ev­ery busi­ness is look­ing for within the African mar­ket,” says Wayne Muir­head, Trav­elit’s Chief Sales Of­fi­cer. He delves into the ul­ti­mate on­line travel so­lu­tion’s sim­ple yet pow­er­ful im­ple­men­ta­tion for busi­nesses of all sizes.

Travel Chal­lenge for SMES

The South African and greater African mar­ket­place faces a num­ber of chal­lenges, the largest con­cern be­ing cost sav­ings. With Trav­elit, the trav­eller can se­lect their re­quire­ments based on a large range of op­tions across mul­ti­ple sup­pli­ers, whilst still ad­her­ing to the com­pany’s travel pol­icy.

When faced with is­sues such as where to stay, the best air­line to choose, choos­ing a car to rent, and trans­fer de­ci­sions, the Trav­elit client is pro­vided with ev­ery avail­able sup­plier to choose from, on one sin­gle plat­form.

An­other chal­lenge within the in­dus­try is in­for­ma­tion and com­mu­ni­ca­tion to the trav­eller on the move. Trav­elit’s mo­bile app is de­signed to pro­vide in­stant com­mu­ni­ca­tion to the trav­eller and sup­port the com­pany’s duty of care pro­gramme. In ad­di­tion to sup­port­ing the com­pany’s travel pro­gramme, Trav­elit pro­vides an ex­pense-man­age­ment so­lu­tion as part of its of­fer­ing.

Au­tho­ri­sa­tion, pric­ing, trans­parency and fi­nance are also pri­or­ity on the list of con­cerns for many busi­ness own­ers, Wayne says. “It is ex­tremely chal­leng­ing to book your trip di­rectly on a web­site, which has many lim­i­ta­tions,” he notes. “The travel ar­ranger is re­quired to jump from web­site to web­site, prices are con­stantly chang­ing and they’re fur­ther frus­trated by get­ting the go-ahead from the man­ager or trav­eller.”

Mo­bil­ity is about con­ve­nience, ac­ces­si­bil­ity and real-time in­for­ma­tion for the trav­eller. The Trav­elit so­lu­tion pro­vides a fully backedup 24/7 call cen­tre to sup­port trav­ellers.

The Sim­ple and Pow­er­ful So­lu­tion

Trav­elit is the lead­ing on­line travel so­lu­tion within the African mar­ket place – it has over 900 cor­po­rate travel clients, and over 30 govern­ment de­part­ments. What makes the so­lu­tion truly out­stand­ing is that no on­site im­ple­men­ta­tion is re­quired. Users gain ac­cess to the Trav­elit so­lu­tion us­ing the lat­est cloud tech­nol­ogy. This sig­nif­i­cantly re­duces costs and im­ple­men­ta­tion time­lines. Large clients can be set up within a mat­ter of weeks, and smaller clients can be trad­ing within a day.

“Pay­ment within travel has tra­di­tion­ally been cum­ber­some and costly. Trav­elit has worked closely with lead­ing play­ers in the fi­nan­cial ser­vices sec­tor to de­liver mod­ern vir­tual credit card tech­nol­ogy to our cus­tomers and our sup­pli­ers,” Wayne says.

In a nutshell, the vir­tual credit card so­lu­tion elim­i­nates card fraud, dra­mat­i­cally im­proves credit card rec­on­cil­i­a­tion, and pro­vides im­me­di­ate pay­ment to the sup­plier for their ser­vices.

Trav­elit’s 375,000 users are sup­ported na­tion­wide by over 10 lead­ing travel man­age­ment com­pa­nies. These users ex­pe­ri­ence all the ef­fi­cien­cies and ben­e­fits of the tech­nol­ogy, along with per­son­alised ser­vice from a qual­i­fied travel con­sul­tant. They travel in the com­fort of know­ing they can al­ways talk to a per­son who will have ac­cess to all their on­line book­ings, and can fix any prob­lems that may crop up. Trav­elit sim­pli­fies the en­tire process, across flights, cars, ac­com­mo­da­tion, trans­fers and park­ing. Ac­cess to the so­lu­tion is quick and easy, on­line or via the Trav­elit mo­bile app.

All this tech­nol­ogy has been devel­oped in part­ner­ship with global travel tech­nol­ogy giants. “Trav­ellers also re­ceive dis­counted prices based on our ag­gre­gated buy­ing power, in­clud­ing in­di­vid­u­ally ne­go­ti­ated cor­po­rate deals and web rates,” Wayne says.

“Trav­elit is a full end-to-end travel and ex­pense man­age­ment so­lu­tion, who can pro­vide a tai­lored and unique travel so­lu­tion to meet your ex­act busi­ness re­quire­ments.”

For more in­for­ma­tion, please visit www.trav­elit.co.za or www.tour­vest.co.za.

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