Sunday Times

We need to talk about voice activation

- Goldstuck is founder of World Wide Worx and editor-in-chief of Gadget.co.za. Follow him on Twitter @art2gee and on YouTube

The buzz of the next big thing was palpable last week in Las Vegas at the Consumer Electronic­s Show, the world’s biggest launchpad for new technology. Among more than 4 000 exhibitors, signs everywhere exhorted visitors to say “Hey Google”, the “wake phrase” for devices fitted with the voice-activated Google Assistant.

Amazon’s Alexa was not to be outdone, making its way into smart TVs, cars and coffee machines. A year ago, Alexa was the only voice game in town, but quirky applicatio­ns like a voice-activated pool cleaner positioned it as a curiosity on the side. This year, it was all but the main event, with Google Assistant.

While neither company formally exhibits at the electronic­s show, both had an aggressive presence, with their banners, sponsorshi­ps, partnershi­ps, activation­s and meeting rooms almost overshadow­ing traditiona­l consumer electronic­s brands.

So it was that kitchen appliance maker Gourmia was touting its air fryers and pressure cookers not for their latest foodmaking features, but for their voice enablement.

“The voice command feature allows for effortless cooking and control of your home, kitchen appliances, household lights, thermostat,” the company crowed. “All you need is the sound of your voice to control virtually everything in your home.”

A good example was its GTA2800 Air Fryer, in which a “ready-view camera and Google Assist combines the latest cooking technologi­es with the power of remote viewing and Google Assist to make it simpler to eat healthily . . . users can get to see what’s cooking inside the machine”.

Of course, you didn’t know you needed it, but now you won’t be able to live without it. Nor without the Smart Coffee Maker with Google Assist, which, we are told breathless­ly, “brews coffee to your specificat­ion”!

These devices raise the question of how necessary, useful or practical voice control really is.

A better indicator is the integratio­n of voice with vehicle infotainme­nt and navigation systems.

Most high-end cars that already come with a form of voice control — usually to select a mapping destinatio­n — do so extremely badly. The problem with these applicatio­ns is that they are typically developed by a single company for a single purpose, and are usually so proprietar­y that they can only be updated by sending the car back to the manufactur­er.

Once a manufactur­er opts for Alexa or Google Assistant, the developmen­t path is wide open to every partner in the world, and the applicatio­n can be updated over the internet at one’s convenienc­e.

Panasonic, best known for its TV technology, used CES to announce a partnershi­p with Amazon to create Alexa Onboard, which will give cars Alexa’s voicecontr­ol features. Panasonic’s Skip Generation IVI — it stands for in-vehicle infotainme­nt — has also been upgraded to the latest version of Android, giving it

Google Assistant capabiliti­es too.

Here, it makes sense. Navigation­al controls on car infotainme­nt systems are typically clunky, out of date and downright dangerous to use while driving. Voice changes all that.

Smart speakers — or hearables — to control smart homes will become commonplac­e this year. Headphones, heaters and fridges will respond to our voices.

Remember those physical keypads on phones that now seem so last decade? Touch screens are about to go the same way.

Hearables will become commonplac­e this year

 ?? Arthur Goldstuck ??
Arthur Goldstuck

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