Sunday Times

Porsche of washing machines hits China

- By PAVEL ALPEYEV and YUKI FURUKAWA

● With its sleek silver body and advanced anti-vibration suspension, everything about this Porsche product screams luxury built for speed.

But the 2018 Alpha isn’t a coupé. It’s a washing machine designed by the famed sports car maker for Japan’s Panasonic. The $2,900 (about R41,000) appliance is available only in China.

With an expanding middle class that often likes to flaunt its new wealth, China has become the biggest appliance market for Panasonic outside Japan. But the washers, dryers and refrigerat­ors sold there require ultra-high-end features such as German design or smartphone connectivi­ty that consumers elsewhere might not be willing to pay for, according to Tetsuro Homma, head of Panasonic’s appliance division.

“Their appetite for consumptio­n is phenomenal,’’ the 57-year-old said in a recent interview at the company’s Osaka headquarte­rs. “We can’t make enough of these washing machines.”

China’s love affair with Japanese consumer goods goes back decades and Panasonic has had particular cachet. Deng Xiaoping, the leader who started China’s economic reforms, went out of his way in 1978 to meet Panasonic founder Konosuke Matsushita during a visit to Japan, in which he toured a colour TV factory and sampled microwaved food.

In 1987, Panasonic became one of the first Japanese companies to open a factory in China, with a TV plant in Beijing, but the country has evolved from a production hub into a major consumer market.

To tailor to local tastes, in 2015 Panasonic put its China subsidiary in charge of the market, shifting a lot of the decision-making that used to take place at headquarte­rs. A Chinese executive was promoted last year to head the business, and more than 20% of its product developmen­t researcher­s are now based in China or Taiwan.

A collaborat­ion with scientists at Jiangnan University on next-generation refrigerat­ors yielded a special, low-humidity crisper for storing dried ingredient­s used in Chinese cooking. Local brands are starting to copy the feature, Homma said.

To see first-hand how China’s wealthy live, Homma said he recently visited several Shanghai homes, where he found people had as many as eight smartphone apps communicat­ing with their appliances.

China’s enthralmen­t with connectivi­ty has made the market a laboratory of sorts, where Panasonic engineers can test concept products that consumers in other places might not fully appreciate — such as a Wi-Fi-enabled toilet seat that measures body fat.

For the Alpha line of washing machines, Panasonic hired Porsche for the styling to take advantage of a German-design fad that has swept China. (Porsche’s design studio has also worked on watches, handbags and other products.)

The top-of-the-line Alpha has a brushed stainless steel body, a digital display intended to look like a car’s instrument panel, and a Wi-Fi connection that allows owners to load detergent remotely via smartphone and receive a text message when the wash is done.

“No-one accepts new technologi­es like the Chinese,” Homma said. “Their smartphone use puts Silicon Valley to shame.”

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