Lacking in the old-fashioned virtues?

THE National Consumer Commission found that Old Fashioned Fish and Chips did not provide franchisees with disclosure documents, which would have enabled them to make informed decisions. These should have been provided 14 days prior to the signing of a franchise agreement.

It also found that several prospective franchisees had paid deposits to the company for the same premises, and that Old Fashioned Fish and Chips had refused reimbursement.

Franchisees have the right to cancel franchise agreements within 10 business days of signing.

But the commission found that after franchisees cancelled their agreements, the company would not refund them in full. —