Res­i­dents will be cred­ited for over­billing

Talk of the Town - - News - JON HOUZET

NDLAMBE res­i­dents have been over­billed by the mu­nic­i­pal­ity on their July bills.

The er­ror was picked up by a for­mer chair­man of the Port Al­fred Res­i­dents and Ratepay­ers As­so­ci­a­tion, Charles Pellew.

In an e-mail to Ward 10 coun­cil­lor Ray Schenk last Fri­day, which was copied to TotT, Pellew said on his ac­count dated July 12, he was billed for rates and ser­vices based on the 2017/2018 tar­iffs, which only be­came ef­fec­tive from July 1.

“The ac­count should be based on the 2016/2017 tar­iffs and not the 2017/2018 as per ac­count,” Pellew said. “The ac­counts there­fore are an over­charge to each owner/res­i­dent in Ndlambe.”

He asked Schenk to take up the mat­ter so ev­ery ac­count is­sued re­ceived a credit on their next ac­count.

On Mon­day, Schenk said he had dis­cussed the mat­ter with the chief fi­nan­cial of­fi­cer and found what caused the er­ror.

“As you are aware, the mu­nic­i­pal­ity moved from an an­ti­quated Aba­cus billing sys­tem to a Mun­soft sys­tem in or­der to be com­pli­ant with the MSCOA sys­tem as re­quired by Na­tional Trea­sury and this re­sulted in a glitch over the cross­over from the 2016/17 fi­nan­cial year to the 2017/8 fi­nan­cial year,” Schenk said.

“The er­ror has been rec­ti­fied and every­one af­fected will be cred­ited on the next ac­count.”

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