The Citizen (Gauteng)

How schools and hospitals can remain safe

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The organisati­ons that are vulnerable to ransomware and phishing attacks include those that imagine they are safe because of the service they provide. As a result, schools and hospitals are among the most susceptibl­e to ransomware and other forms of phishing.

There are a few simple steps any organisati­on can take to avoid ransomware:

1. Keep your operating systems up to date. If using Windows, don’t disable automatic Windows updates.

2. Choose a security or anti-virus solution that protects against ransomware, and keep it up to date. Kaspersky Lab includes System Watcher, a “behavioura­l proactive detection component”, but also offers a free Anti-Ransomware Tool for

Business, at https://go.kaspersky.com/Anti-ransomware-tool.html

3. Keep a back-up of all key files and informatio­n, ideally in an online storage service like Google Drive or Microsoft OneDrive.

4. Keep key files backed up offline, on storage that is not connected to a computer.

5. Never click on any suspicious, dubious or strange-looking link or attachment received via e-mail. Train staff to be alert for such e-mails.

6. Introduce a company policy for how attachment­s are described in covering e-mail. Never allow e-mails to be sent out that say only “see attachment” or similar. For large organisati­ons with IT department­s, the advice would be somewhat different, but the last two principles still apply.

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