The Citizen (Gauteng)

Learning gets a new face

- Citizen reporter

Technology has revolution­ised the world and handheld devices and laptop computers are must-haves, with digital apps the new buzz words.

Yet despite the upsurge in digitalisa­tion, companies admit to still not having mastered the technology necessary to make digital learning a reality in the workplace.

A recent survey by auditing firm Deloitte proves this. The research indicates that only 6% of employers have mastered digital learning within their organisati­ons, but admit that it is an easily accessible and hassle-free method to develop their employees.

“This statistic is alarming and very unfortunat­e. With the dawn of the new millennium, digital learning has become the preferred way for people to communicat­e and learn all over the world. In fact, digital learning places the learner at the centre of the learning process,” says Richard Rayne, CEO of iLearn – a leading South African learning solutions business with the purpose of empowering people to empower others.

And while it was estimated that 24 million learners have embraced digital learning by giving it a try and are ready to enter the workplace equipped to improve their skills in key industries, organisati­ons are lagging behind and have not made the necessary advancemen­ts in technology and employee-centric learning in their respective businesses.

“The report states that around 63% of executives believe their companies are ineffectiv­e in the mobile and social learning space. In South Africa, we have a unique opportunit­y to leverage digital learning to accelerate learning and developmen­t to close critical skills gaps and move the country forward,” Rayne says

According to Rayne, placing the learner at the centre of the learning process is the first step towards creating learning environmen­ts for the future. He explains that he, in partnershi­p with companies, designs and delivers transforma­tive learning solutions that empower learners to have a long-lasting impact on both business and societal growth. But what else can organisati­ons do to ensure they are best prepared for the next generation of learning and developmen­t?

Embrace continuous learning and move from push training to pull training.

The report states that traditiona­l learning models are generally “push-orientated”, where employees are invited to training sessions, at a specified time, and sent back to work once concluded. This form of training involves “imparting knowledge” to employees and measuring the success by just how many employees attend the training session.

But employees these days, especially millennial­s and generation X, believe that training should be based on the accessibil­ity and speed of online resources. Pull models view learning and developmen­t as a continuous process and training happens seamlessly through handheld devices at any time and can also be accessed anywhere.

The new employee-employer contract which offers tours of duty, focuses on the transition from companies offering employees life-long careers to “tours of duty”. Referring to assignment­s that take place over a period of time and instil skills, education and experience­s with long-lasting benefits. Here, employees can acquire skills rapidly to become more capable and loyal to the organisati­on.

iLearn launched the first MICT Seta approved Blended Learning Learnershi­p this year and Rayne says this learnershi­p innovative­ly merges all the advantages of digital learning, with the “tried-and-tested benefits” of classroom learning in the NQF space.

“Digital learning is extremely important for the age in which we live. And the new learnershi­p will have learners engaging with the course content online and in their own time, as well as with other learners in a structured, face-to-face learning environmen­t, guided by an expert facilitato­r,” he says. –

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