The Citizen (Gauteng)

Fear affects productivi­ty

FLUX: A CONSTANTLY CHANGING WORLD MAKES PEOPLE INSECURE ABOUT THEIR JOBS

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By 2020, 37% of companies questioned expect to employ more contractor­s.

It’s obvious that our world is in a constant state of flux. Change is the name of the game and this state of affairs will undoubtedl­y continue for the foreseeabl­e future. From relentless technologi­cal disruption to political upheavals to economic instabilit­y, people are feeling more and more uncertain about their place in this unstable world.

One of the areas that concerns people most is insecurity about their jobs.

The 2018 Global Human Capital Trends report, recently released by Deloitte, highlights a number of ways in which this fear is manifestin­g in the workplace. For example, out of more than 11 000 respondent­s, 49% indicated their companies have done nothing to help older employees find new careers as they age.

This puts a significan­t portion of the globe’s population at risk, as people need to retire later because of our increasing life spans.

In addition, by 2020, 37% of organisati­ons expect a growth in contractor­s, 23% in freelancer­s, and 13% in gig workers.

This puts job stability even more in doubt as companies can start to hire temporary workers with specific skills on a job-by-job basis.

Neuroscien­ce, which focuses on how the human brain works, can provide an interestin­g framework for interpreti­ng why employees feel threatened and what happens to their productivi­ty and motivation when they do.

Neuroscien­ce tells us the central organising principle of the human brain, which applies to all areas of our lives, is to maximise reward and minimise danger.

The brain scans for threat every 5 sec, so fear is a significan­t driving force in how we interact with the world around us.

Although these systems in our brains are now seldom activated by physical threat, they are still triggered when a social threat is detected.

The fear of uncertaint­y in our jobs creates the same reactions in the brain and body as the fear of being attacked by a lion in the wild.

If we feel like we’re in danger, our brain is put into what we call a threatened state, which can be triggered by any of the five areas of human social experience: status, certainty, autonomy, relatednes­s and fairness.

Being in a threatened frame of mind has a negative effect on our capacity to solve problems, make decisions and collaborat­e – all vital for ensuring a profitable, productive workforce.

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