Energy management specialist launches its app

Schneider Electric’s mySchneider app is an innovative tool that is easily accessible offering productivity-improving features for customers and partners. The app, a first-of-its kind in the industry, is a digital tool that allows distributors, end users and contractors to gain tailored services, full access to products catalogues, upto-date information and expert support. The global specialist in energy management and automation has found a way to make sure that “life is on” for its clients and partners.

Users receive real-time notifications on updated technical documents and product news, while tracking orders, with the freedom to customise features according to their specific job needs, maximising efficiency and productivity.

Help is available 24/7 through a number of self-service options, including the ability to search products by name or reference number.

The app also provides instant access to continuously updated technical content, like FAQs, product documentations, eCatalogues and environmental information with green premium eco-label, public prices, and a range of technical courses.

Users also have easy access to expert assistance on product technical information either through a live connection to local experts, or by using a “call me back” option and queries may also be submitted through an in-app form.

The app makes it easy to find product information with a built-in barcode/QR code scanner, saving time while also pinpointing the nearest distributor to help customers easily get Schneider Electric products when they need them.

Available for both iOS and Android devices and in 30 languages, the mySchneider app is updated regularly to offer more languages and tailored functionalities.