The Citizen (Gauteng)

Direct to ordinary citizens

- Rorisang Kgosana

Community newspapers are not just pages full of advertisem­ents of lawn mowers and corn flakes specials.

Iwas recently reminded of the challenges of working for a community newspaper. Not the poor pay or having to use your own resources, but being blatantly ignored by spokespers­ons who hang up on your call or ignore your messages, but would happily respond to the same questions if they were asked by a national broadcaste­r or radio station.

“It’s messed up that the City of Tshwane keeps ignoring my calls and my messages, but when Rorisang from The Citizen calls, they jump immediatel­y.

“I was sitting in council and I watched a member of the mayoral committee put his phone back in his pocket after reading my message. He ignored me! Just because we are a community newspaper, they undermine us!”

I had received an angry voice mail from a close colleague who works for my former employer, Rekord newspaper. Understand­ing his rage, I thought about how much easier my work became when I made the transition to The Citizen.

“The same people who ignored my queries when I was at a community newspaper are the same people who call me now to give their side of the story. These people totally disregard community newspapers,” I said in response, rememberin­g the many times when political party spokespers­ons slammed down the phone in my ear or dismissed my query because it was a newspaper they were not familiar with.

“Oh, the newspaper with lots of ads? I like the ads.”

That became a common and irksome response from someone who is supposed to be a reader.

It’s as if they forget that as journalist­s, whether reporting for television or a local publicatio­n, we wake up each day with one purpose: to inform, educate and assist the public.

Perhaps spokespers­ons share the same sentiments? Or is it a love for fame? A chance to take a snap of themselves during their 10 second appearance on prime-time news to post as the latest profile picture on social media?

Do they not know that these “knock-anddrop” newspapers reach a lot of readers?

While asking myself these questions yesterday, my phone vibrated as a WhatsApp message came into the Gauteng education department’s media group.

The irony! A journalist from a community radio station was blasting the department’s media liaison team for the same thing.

As a reporter for Eldos FM, Bevelyn Makue took one for the team. But she’s decided to put her foot down. “Rorisang, I will make it known that I will not be disregarde­d. It’s our community. They must give us comment.

“I decided I would confront on the group because I knew I would get a reaction. And now they are willing to come into the studio tomorrow.”

Community newspapers are not just pages full of advertisem­ents of lawn mowers and corn flakes specials. They’re the underdogs that are a direct source of informatio­n for the common citizen.

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