The Citizen (Gauteng)

How to make a local brand

STARBUCKS SA: CONTINUE TO INVEST IN THE COUNTRY BY CREATING EMPLOYMENT ‘Changing Lanes Programme’ focuses on developmen­t of disadvanta­ged.

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The first Starbucks in SA in Johannesbu­rg in 2016 and has grown to 17 stores across three cities. Since opening, more than 300 partners (employees) have been hired, creating an opportunit­y for young people with rewarding careers in retail.

Distinct décor and design inspired by South African art and culture truly sets Starbucks SA apart from the rest, and with a number of Starbucks outlets in

Gauteng and KwaZulu-Natal, this is just the beginning.

Earlier this month, Starbucks opened four additional coffee houses in SA – in Johannesbu­rg, Pretoria and Durban – bringing its iconic coffeehous­e experience to even more customers across the country.

And in November, SA’s own Teddy Nzama was named the 2019 Starbucks Barista Champion across Europe, the Middle East and Africa – beating out 30 000 of his global peers to claim top honours.

As of December 2, 2019, Starbucks SA is now operated by Rand Group, founded and headed by Adrian Maizey.

The experience­d business leader is optimistic for the Starbucks brand. With a wealth of experience and knowledge in managing investment partnershi­ps and his entreprene­urial spirit, Maizey is bringing his expertise home to serve the American coffee brand the SA way.

“I would like to make a difference in South Africa,” he says.

“We intend to continue to invest in the country by creating employment and provide the South African consumer with choice and uplift the community the Starbucks way.

“We will create sustainabl­e ongoing enterprise­s that can employ, grow and develop people, and those people can go out and spend money, and uplift their communitie­s. It’s a virtuous cycle, and one we believe strongly in, and SA will benefit from that tremendous­ly.”

Starbucks SA is passionate about the people working for the brand and subsequent­ly created an employment system that seeks to change lives.

The “Changing Lanes Programme” focuses on the developmen­t and empowermen­t of disadvanta­ged and unemployed individual­s.

This programme has been used to recruit candidates aged

We will create sustainabl­e ongoing enterprise­s that can grow and develop people.

Adrian Maizey

Head of Starbucks SA

18 to 25 to form part of the Starbucks family.

These partners receive training in the art of brewing the perfect cup of coffee and delivering customer service in a way that only Starbucks can deliver.

They’re supported through various training modules to ensure personal and career growth.

Starbucks is committed to buying 100% ethically sourced coffee and investing in the livelihood­s and long-term opportunit­y of coffee farming communitie­s around the world – many of which are located in Africa.

On how he’s feeling about the future of Starbucks in South Africa, Maizey says, “I’m excited about building the Starbucks brand and growing with the country. The two are connected.”

 ??  ?? GROWING. Starbucks Coffee shop inside the Port Authority Bus Terminal in Manhattan.
GROWING. Starbucks Coffee shop inside the Port Authority Bus Terminal in Manhattan.

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