The Citizen (KZN)

Wave of social abuse in SA

- Jabulane R Mulambo

The advent of informatio­n and communicat­ion technologi­es and their influence on different spheres of human lives have been the topic of debate for decades. Such narratives have been echoing in academic, government, business, civic and political circles and the media worldwide.

The common theme for such debate centres around finding answers to how to keep up with the rapidly evolving new media and its inevitable influence on human communicat­ion.

It is true that the new media enables commercial institutio­ns to become efficient with little cost implicatio­ns on marketing communicat­ion on one hand and on the other, social media serves as a vehicle for citizen journalism and public participat­ion in South Africa. But the abuse of such applicatio­ns at grassroots level has resulted in a new order of global societal and psychologi­cal abuse. This abuse is committed and exerted as jests, but with devastatin­g social trauma.

SA was recently been hit by a huge wave of social media bullying, or cyberbully­ing: an act where a perpetrato­r uses digital media to harass, mock and victimise another person. Cyberbully­ing, similar to sexting, remains a global social issue with fatal implicatio­ns on society, especially teenagers and youth.

This is the group academical­ly referred to as millennial­s – those born during the internet era.

The perpetuate­d abuse of the autonomy of social media also gained the attention of the SA government through the department of state security, headed by David Mahlobo. The state security department has been reportedly considerin­g possible ways to regulate social media in South Africa, as it is believed to be spreading fake news and scams. Mahlobo’s assertion received great criticism and ridicule as another government step towards dictatorsh­ip and an attempt to censor freedom of speech.

The criticism might have been relevant in the proposed context, but with cyberbully­ing activities trending on most SA-linked social media platforms, the call for social media regulation seems to be a necessity. However, the anonymity feature of social media interface poses difficulti­es on the effective regulation and the criminalis­ation of cyberbully­ing.

This is a harsh reality of social media that the world has to face. Taking into account the permissibi­lity of anonymity and no cap on the creation of multiple accounts makes the quenching of the spreading of cyberbully­ing impossible.

Some users might be tempted to clone another person’s account by using real person’s name and picture.

The recent #Sesuthu video which roared through most SA social media platforms, especially Facebook and Twitter, demonstrat­ed the pervasiven­ess of cyberbully­ing in SA. Although some participan­ts might have ignorantly indulged in the exercise as a means of entertainm­ent and the spreading of the social media grapevine, the impact on the victim may only be imagined as traumatic.

Similar to other crime and health awareness campaigns, South Africans need education interventi­on to understand the concept of cyberbully­ing and its influence on individual social and psychologi­cal well-being.

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