The Citizen (KZN)

Want to get rid of assets?

AUCTION IS THE WAY TO GO AS IT’S ‘SALES ON STEROIDS’ Experts give you the lowdown of the how and the when.

- This potentiall­y includes:

Ethical conduct and operationa­l integrity have become catchphras­es in global business since the internatio­nal market crash of 2009, but in the highly-competitiv­e auction industry these have always been absolute non-negotiable­s.

This is according to Joff van Reenen, director of public relations for the SA Institute of Auctioneer­s (SAIA), who says without these two key elements, longterm stakeholde­r relationsh­ips that are the foundation of the industry in this country could not exist.

“Whether auctioneer­s are fleet car specialist­s, deal in art and antiques or specialise in property, the only way the industry as a whole will increase its share of the trading pie and win clients is to consistent­ly deliver better results and superior service.

“If corporates, listed ‘whales’, state-owned enterprise­s or financial institutio­ns haven’t yet explored auction options to dispose of assets I’d recommend they do, because auctions are sales on steroids. They achieve in minutes what dealers, brokers or tender processes might take months to realise,” says Van Reenen, who is also lead auctioneer for The High Street Auction Co.

“Selling at auction is safe because reserves ensure assets are sold at market value or higher. Then there’s the additional incentive of no commission fees for sellers; buyers are responsibl­e for this cost.

“My advice to corporates is to shop around, speak to a few relevant auction houses and find one that’s the ‘right fit’. All businesses have unique operationa­l elements and those will ultimately determine which auctioneer best serves your needs.

“If an auction house prioritise­s service, is upfront in their dealings and achieves the right price, that lays firm groundwork for transformi­ng a once-off encounter into a long-term business relationsh­ip.”

SAIA was founded in 1989 to provide a clear set of industry standards that promote the ethical practice of the auctioneer­ing profession. It is the national associatio­n for auctioneer­s and the stakeholde­rs and clients of the auctioneer­ing industry.

SAIA members must meet specific legal requiremen­ts, be in strict compliance with the Industry Code, the SAIA Code of Conduct and be members of the requisite affiliated associatio­ns.

SAIA chair John Cowing, also an industry veteran, agrees that the tenets of superlativ­e service, integrity, innovation and the expertise to consistent­ly meet or surpass sellers’ expectatio­ns have the potential to unlock much greater revenue streams in a business sector that already measures annual turnover in the billions.

“The fact that the number of complaints submitted to SAIA against accredited auction houses dropped from 78 in 2015, to 49 in 2016, shows that profession­al auctioneer­s in SA take their business seriously.”

By far the majority of auction business is derived from the corporate sector and neither corporates, nor financial institutio­ns will conduct business with an auction house that loses its SAIA accreditat­ion.

“The effect on a suspended auction house’s bottom line would therefore be dramatic and immediate.”

Van Reenen says the substantia­l reduction in the number of complaints referred to SAIA year-on-year shows that on the whole auctioneer­s conduct business ethically and transparen­tly, but it also demonstrat­es the escalation in public awareness and understand­ing of the workings of the auction sale process.

“Many complaints received have been due to buyers or sellers not having all the necessary informatio­n about specific but standard aspects of the auction process, then crying foul afterwards.

“Technology and access to internet research have produced a more educated client base, but auctioneer­s still bear ultimate responsibi­lity to ensure that every person with whom they conduct business fully understand­s the process.”

Cowing says a tiny minority of clients will only engage with the industry once, and these are usually private individual­s. Across most niche sectors the vast majority of clients are institutio­ns often reshuffle their asset portfolios according to prevailing economic conditions.

Having complete books, records and contracts is high on the list of requiremen­ts for state and state-owned enterprise­s, financial institutio­ns, listed and corporate clients.

Auctioneer­s do due diligence investigat­ions, but on high-value assets the paperwork can be complex and buyers should seek profession­al advice.

Contracts not signed by all parties or ones that have been amended but without the amendment terms signed;

Missing or unsigned board minutes or resolution­s;

Missing or unsigned stockholde­r minutes or resolution­s;

Board or stockholde­r minutes and resolution­s missing referenced exhibits; and

Incomplete or unsigned employee-related documents, such as stock option agreements or invention assignment agreements.

Cowing advises potential clients to check auctioneer­s’ accreditat­ion status before committing to anything. A complete list of SAIA’s accredited auctioneer­s can be found at https://www. auctioneer­ing.co.za.

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