The Citizen (KZN)

Cities tackling ‘overtouris­m’

SOLUTIONS: SMART PHONE APPS, CAR-SHARING SCHEMES ‘Thin line between success and failure,’ says Dubrovnik mayor.

- Berlin

Europe’s tourist hot spots are looking for new ways to cope with “overtouris­m”, where cities like Venice, Dubrovnik and Barcelona are struggling to manage huge crowds arriving daily on cheap flights and cruise ships.

They are turning to smartphone apps and car-sharing promotions to try to cope with the overcrowdi­ng, which has upset the local population and also the tourists.

Some 9% of travellers who took part in a survey by consultanc­y IPK said that overcrowdi­ng affected the quality of their trip last year.

Security concerns over beach destinatio­ns in Egypt and Turkey and a rise in cheap flights have boosted growth in internatio­nal arrivals to countries like Spain and Croatia to more than 10% over the past few years, according to data from the United Nations World Tourism Organizati­on (UNWTO).

“Overcrowde­d destinatio­ns are successful, but there is a thin line between success and failure,” Dubrovnik mayor Mato Frankovic said at the ITB travel trade fair in Berlin.

But rather than limit the number of visitors, who spend money on hotels, meals and souvenirs, the cities are coming up with ways to channel tourist flows away from the most popular attraction­s.

There are plans to launch a smartphone app by the end of 2018 that lets users know when the narrow alleys of the old town are crowded and suggests alternativ­e sights outside the city walls.

Also, a car-sharing scheme will be tested to entice tourists to explore surroundin­g areas. –

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