The Citizen (KZN)

Extensive remote working may continue

- Brian Sokutu

Traumatic as it has been, leaving a trail of devastatio­n in its wake with deaths and tens of thousands of people affected, Covid-19 has not only entrenched basic hygiene, it has made working from home a new global trend.

According to the latest research conducted by Censuswide on behalf of Citrix Systems, most employees are unlikely to be returning to their offices any time soon, regardless of the easing of lockdown.

This, said Citrix, was largely due to the rapid shift to remote working that has accelerate­d digital transforma­tion at most companies. Companies are now preparing for a new work order, with technology in place to enable employees to collaborat­e as effectivel­y as they can face-to-face.

In the survey, over 75% of more than 3 700 informatio­n technology (IT) leaders in seven countries said they believed the majority of workers would be reluctant to return to the office following the coronaviru­s outbreak.

The survey also found that:

A total of 69% of IT decision-makers found it surprising­ly easy for the majority of employees to work from home, with 71% saying the technology put in place enabled them to collaborat­e just as effectivel­y. This prompted the revival of digital engines and solutions to support remote work for the long haul.

More than 60% are considerin­g downsizing physical IT infrastruc­ture and transition­ing to a cloud model.

Nearly 70% of IT leaders are worried about informatio­n security, due to employees working from home ,and 54% have seen a spike in employees installing unsanction­ed software. More than 20% said unschedule­d virtual personal network shutdowns had been a key problem over the past few weeks. About 42% anticipate introducin­g digital workspace platforms and 44% are looking to public cloud services to facilitate longterm remote work.

IT solutions specialist Troye Computer Systems chief executive Helen Kruger said the road to widespread remote work had not been easy. “Almost half of the IT leaders who participat­ed in the survey say their companies did not have a business continuity plan, based on the vast majority of employees working from home, and 61% found it challengin­g to make the switch,” said Kruger.

Meanwhile, the widespread adoption of remote work has concerned property investors, with the coronaviru­s outbreak causing a sudden evacuation of offices and a likely long-term decline in demand for office space, according to Mark Callender, head of real estate research at Schroders.

Majority will be reluctant to return to the office

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