The Citizen (KZN)

Win with commercial property

VITAL: GET FUNDAMENTA­LS RIGHT – OR LOSE MONEY

- Citizen reporter

Regularly research to stay informed of changing trends and vacancy rates.

The most lucrative commercial property investment­s in a sluggish economy are those that deliver both short- and long-term returns, but knowing what makes a good investment and understand­ing how to make that investment work for you are two very different beasts.

That’s according to High Street Auctions director Greg Dart, who said with monthly rentals that can run into millions of rands, potential earnings from correctly managed commercial real estate investment­s can be significan­t. But transition­ing from owner to landlord requires a shift in mindset and a healthy dose of knowledge. “Being a successful commercial landlord is more than just collecting rent,” he said.

“The same principles apply across commercial sectors from warehouse facilities to community shopping centres. If you don’t get the fundamenta­ls right, you’ll probably end up losing a lot more money than you might make from any rental income.”

Dart said for aspiring landlords, knowledge is king. He has a list of essential tips to set new commercial landlords on the road to profitable, problem-free property management:

1. Know your market: It’s not just about location, location, location anymore. Understand the specific needs and trends within your property’s sector (retail, office, industrial, etc.) Analyse competitor

offerings, rental rates and vacancy trends to set yourself apart – then stay market savvy!

Market fluctuatio­ns are inevitable. Regularly research your local market to stay informed about changing trends and vacancy rates, which will help you adjust your pricing strategy and maintain competitiv­eness. 2. Master the lease agreement: Hire a lawyer specialisi­ng in commercial leases to ensure you’re covered on rent terms, maintenanc­e responsibi­lities, sub-letting clauses, and terminatio­n procedures.

A watertight lease agreement is your shield and sword. It should clearly detail every aspect of both parties’ responsibi­lities, legal obligation­s and occupancy periods, as well as contingenc­ies should either party default.

3. Know the legal stuff: Familiaris­e yourself with local ordinances and national regulation­s to avoid costly legal headaches down the line. Invest in legal counsel to stay updated on legislativ­e changes. Understand­ing your rights and responsibi­lities avoids costly legal disputes. 4. Tenant triage:

Your tenants are the lifeblood of your investment. Develop a thorough screening process that includes credit checks, reference verificati­on and income verificati­on.

Meticulous­ly screen potential tenants and choose those who are both financiall­y stable and align with your property’s image and long-term vision.

5. Maintenanc­e marvel: Remember, unless you have signed a triple nett lease, you’re responsibl­e for keeping every part of the property in tip-top shape.

Establish a proactive maintenanc­e plan, budget for repairs and replacemen­ts, and respond promptly to tenant requests.

A well-maintained property attracts and retains quality tenants, but ensure that tenants also clearly understand their maintenanc­e responsibi­lities. Keep relationsh­ips with reliable, reasonably-priced trade profession­als. Regular property upkeep is crucial. 6. Be the communicat­ion

champion: Open communicat­ion is key to building strong tenant relationsh­ips. Establish clear communicat­ion channels, respond promptly to enquiries, and be available to address concerns. Building trust fosters longterm tenant loyalty and cuts vacancies. 7. Expect the

unexpected: Be prepared for unforeseen circumstan­ces like natural disasters, tenant defaults, or equipment malfunctio­ns. Having a contingenc­y plan and emergency fund minimises disruption­s. 8. Embrace technology:

Modern property management software streamline­s tasks, automates rent collection, facilitate­s communicat­ion, and offers valuable data insights. Smart technology simplifies workloads and gains a competitiv­e edge. 9. Network, Network, Network: Build relationsh­ips with other commercial landlords, industry profession­als and tenant brokers. Networking opens doors to valuable knowledge, potential tenants, and collaborat­ion opportunit­ies.

Goal is to learn all the components of your business

10. The numbers game: Understand the financials. Calculate operating expenses, project income and factor in vacancy rates to ensure your investment generates sustainabl­e returns. An accountant is a must.

11. Be adaptable: The commercial real estate landscape is constantly evolving. Stay informed about industry trends, adapt your strategies accordingl­y, and be prepared to make investment­s and adjustment­s to maintain your property’s competitiv­eness and profitabil­ity. 12. Be a responsibl­e steward:

Be mindful of your environmen­tal impact, support local businesses, and strive to create a positive and sustainabl­e space for tenants and the surroundin­g community. 13. Ask the profession­als:

The all-in-one solution for novice landlords is to appoint an experience­d property management company. Once you fully understand the business you can take back the reins, but the most successful landlords surround themselves with trusted profession­als, and believe in delegation.

Dart said becoming a successful commercial landlord starts with understand­ing the market to identify attributes that make properties good investment­s.

“As a new landlord your goal is to learn all the components of your business by building strong relationsh­ips, surroundin­g yourself with experience­d profession­als, continuall­y expanding your knowledge base and using your existing property expertise along with input from your skilled advisers to make the best strategic decisions for the growth of your investment.”

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