The Citizen (KZN)

Call to watch out for poll misinforma­tion

- Zanele Mbengo

Disinforma­tion can polarise communitie­s, mislead voters and erode trust in electoral institutio­ns, REAL411 has warned.

“As we navigate the ever-evolving landscape of digital media and gear up for the 2024 general election, it is crucial to recognise the dangers that disinforma­tion poses to democracy,” said REAL411.

The Electoral Commission of South Africa (IEC) partnered with social media giants Google, Meta and TikTok, and nonprofit organisati­on Media Monitoring Africa (MMA), and signed a framework of cooperatio­n to combat disinforma­tion in the elections.

IEC chair Mosotho Moepya said the framework was important because disinforma­tion poses a threat to the exercise of various rights and to the access of constituti­onal protection­s, including freedom of expression, access to credible informatio­n, and the freedom to make informed political choices.

“The disseminat­ion of disinforma­tion has huge potential to undermine the fairness and credibilit­y of elections. Credible informatio­n is the lifeblood of all democracie­s,” Moepya said.

He added trustworth­y informatio­n

“is crucial in the process that enables citizens to choose their leaders”.

Moepya highlighte­d the framework’s important points aligned with the constituti­on, the Electoral Act, and Electoral Code of Conduct.

“It supports the establishm­ent of a working group between partners, promotes access to accurate informatio­n, conduct of awareness campaigns on elections and trains political parties and candidates on addressing disinforma­tion,” Moepya said.

MMA Africa director William Bird said Real411 takes proactive measures against disinforma­tion and encourages parties not to use disinforma­tion during their campaigns.

Bird said when they find content with disinforma­tion, they ask the platforms to take that content down.

“Upon careful review of any reported complaint indicating disinforma­tion or misinforma­tion, the commission promptly notifies the relevant online platform. The platform is expected to acknowledg­e and swiftly process the notificati­on, ensuring a diligent response,” he said.

Thembelani Mazibuko, senior researcher at Electoral Institute for Sustainabl­e Democracy in Africa, said people must be taught critically about the source of news they consume.

“It’s important that voters consume sources that are credible and fact check informatio­n if they feel that their source might not be credible,” he said.

Mazibuko said it’s impossible to stop disinforma­tion without impeding freedom of expression.

“Citizens and political parties have a right to freedom of expression whether that informatio­n is right or wrong. It is up to the citizens to look up the informatio­n and asses it, to see if they believe it,” he said.

Abongile Mashile, senior manager: government affairs and public policy at Google Southern Africa, said Google has always been committed to supporting democratic processes.

It’s important voters consume sources that are credible

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