The Citizen (KZN)

Empowering entreprene­urs

WHY ALIGNING HR STRATEGIES WITH CORE VALUES IS ESSENTIAL

- Citizen reporter

These tips can serve as a beacon to navigate the dynamic business landscape.

Entreprene­urship is a journey laden with challenges and triumphs. To navigate this path successful­ly, it’s crucial for entreprene­urs to harness the power of Human Resources (HR) and align their strategies with their core values.

Starting a new venture often means doing everything yourself, including HR. As your business expands, the workload can become overwhelmi­ng, affecting customer service and efficiency.

CRM Enterprise founder Connie Matlejoane experience­d this firsthand and learned the importance of aligning HR strategies with core values.

Connie believes: “Aligning HR with your values is the key to longlastin­g success. It empowers both your business and your team.”

A standout aspect of CRM Enterprise’s HR strategy is the emphasis on hiring for potential, not just existing skills.

Although this approach demands time and effort for training, it aligns perfectly with the empowermen­t agenda.

For entreprene­urs looking to replicate CRM Enterprise’s success, here are five pivotal tips from Connie:

1. Establish HR processes from inception:

Don’t wait – set up essential HR processes from day one. This includes creating templates for payroll, staff handbooks, social media policies, employment contracts, leave forms, and induction materials. Preparedne­ss conveys organisati­onal excellence and expedites the hiring process.

2. Define roles with precision:

Avoid overloadin­g employees with multiple tasks. Instead, clearly define key performanc­e areas for each team member. This clarity fosters precise expectatio­ns and simplifies performanc­e evaluation­s.

3. Prioritise comprehens­ive induction:

Invest in one-day induction sessions for new team members. Cover core values, brand promises, key clients, major suppliers, policies, procedures, and long-term strategies. This approach eases new hires into the team and nurtures a sense of belonging.

4. Competitiv­e and timely remunerati­on:

Conduct market research to determine competitiv­e salaries for each position. Ensuring fair compensati­on and prompt payments reduces staff anxiety and boosts morale.

5. Informatio­n is power:

Regularly share important informatio­n with your team.

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