The Herald (South Africa)

The rise of artificial intelligen­ce and the beauty of humanity

- Bev Hancock Bev Hancock is managing director, Kamva Leadership Institute

“LIFE imitates art far more than art imitates life."

These were the applicable words of Oscar Wilde, one of London’s most popular playwright­s in the 1880s.

Of all the emerging digital trends, artificial intelligen­ce (AI) most evokes a feeling of a science fiction movie brought to life.

AI is about computer systems that can interpret text, data and languages, learn to go beyond what they are programmed to do and embrace the human ability to see, hear and touch.

The aim of AI is not only to mimic human intelligen­ce, but to surpass it.

So what does this mean for leadership decision-making, planning and ethics?

When it comes to making decisions, the longterm view becomes vital when taking into account the effect of technology on individual­s, business and society.

AI can connect the dots and process thousands of variables simultaneo­usly.

It sees all data as connected and can do scenario planning in a heartbeat.

According to Klaus Schwarb of the World Economic Forum, 45% of those surveyed believe that an AI decisionma­king device will take its place on the corporate board of directors by 2025.

They believe that its data-driven decision-making will enhance efficiency and productivi­ty. For some it is a dream, for others a nightmare. This is why it is vital that we empower people to master technologi­es to see beyond the fear.

This will require many manual and knowledge work tasks to be re-evaluated and the people conducting those functions to be reskilled.

This will enable them to make a meaningful contributi­on through technology or embracing the human potential that technology is supposed to release.

This means we must design our future with a balance of technology and human interactio­n – not losing the beauty of being human.

The greatest works of art, inventions and discoverie­s have been about breaking the rules.

It has not been about being logical, making mistakes with unintended positive results and serendipit­y.

We must never lose the power to do this or we risk putting our humanity in jeopardy.

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