The Herald (South Africa)

The price of being an ‘influencer’

- Andrew MacKenzie is managing director of Boomtown ANDREW MACKENZIE

Let’s talk about the word “influencer”. I’m not talking about how social media profession­als use the word, I want to focus on the literal meaning.

To be someone who has the power to affect other peoples’ behaviour.

Today there’s an implied higher standard that we seem to hold influentia­l people to.

There’s a percentage of the population that has put select individual­s up on a pedestal, and this means that as much as possible, their behaviour needs to be impeccable.

Being an influencer is a position of privilege, and it comes with a responsibi­lity to act in a way that’s right and just.

You can’t reap the rewards of being able to command thousands of rands per brand mention without there being a price to pay.

There are consequenc­es to misbehavin­g when you’re in the public eye. For a social media influencer it can mean the loss of followers, endorsemen­ts and partnershi­p deals.

The character of personalit­ies that brands work with is just as important (if not more so) as the number of followers they have and the level of engagement their content receives.

Brands should look to work with influencer­s who are respectful of the social position they have earned and who conduct themselves in a way that is worthy of their admiration.

This means brands need to do their due diligence: background checks, audits of potential partners’ social media channels, checking the content, tone, and language of posts.

And we’re not talking recent content, but their entire online history.

Consumers want to purchase products and services from brands that demonstrat­e positive values and contribute to communitie­s, so brands need to align with personalit­ies and influencer­s who share the same values. And if they behave badly?

As a brand owner, you can enforce expected standards and hold influencer­s accountabl­e for their behaviour.

We have seen many individual­s learn the hard way and fall from grace, and hopefully emerging, and prominent influencer­s take heed of these very public lessons and use their influence for good.

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