The Herald (South Africa)

Handling conflict in the home

- ANDRE VLOK ● You can contact Andre Vlok at andre@conflictre­solution centre.co.za

We continue our series on conflict strategies that could benefit us and our loved ones in marital conflicts.

The differenti­ation dance

Conflict research shows us the dangers of rushing our conflicts. We do this for several good reasons.

We do not want conflict to linger in our home, we may be conflict-avoidant, we may wish to prevent an escalation of the conflict, or our favourite television programme may be about to start.

For these reasons we rush to conclusion, to (as we may see it at the time) resolution.

As understand­able as this may be, it skips a very important part that is necessary in most conflict, especially the more complex one, and that is the so-called differenti­ation phase.

This is where parties share informatio­n, make their positions on issues clear, and send each other a lot of verbal and non-verbal messages about other items of informatio­n that may be of crucial importance later in their relationsh­ip, such as possible concession­s, how important the conflict is to them, clues about related fears and concerns and so on.

If we now skip or rush this differenti­ation phase, we lose all of that informatio­n, and we do not get to share our side with each other.

This may bring about a short-term resolution, but we should be careful to not oversimpli­fy any complex conflicts this way.

An argument about dinner is not always about dinner, and in the wonderfull­y interlinke­d web that is family life our rush to finalisati­on may cost us valuable opportunit­ies to better understand, air and resolve conflicts and concerns.

The differenti­ation phase is a crucial phase in all important conflicts, and it is often made more difficult because, on the one hand we need this important informatio­n, but on the other hand this is often also the shrill, angry phase of a conflict, where people share that informatio­n while angry, scared or working through difficult emotions.

Getting this phase wrong now leads to negative conflict outcomes such as conflict avoidance or rigidity, distrust and miscommuni­cation and it becomes increasing­ly difficult to correct mistakes made during this phase.

Good fences make good ... partners

We sometimes confuse the simple practical reality of living with someone, where we share our most intimate secrets, fears, wishes and thoughts, with not having emotional boundaries.

Modern conflict research and practice have returned us to a place where certain psychologi­cal and emotional boundaries are recognised as being good, even necessary, for the relationsh­ip.

This research also shows how often the irritation and conflict that arise from a breach of such boundaries can be attributed mainly to those boundaries not being establishe­d and maintained with sufficient clarity by the party that wants them respected.

This simply reminds us that we should take responsibi­lity for making our own emotional and psychologi­cal boundaries clear to our partner.

These boundaries do not need any specific penalty or consequenc­e to be a part of the exercise (that can be considered as and when the conflict escalates), but the real value lies in the existence of that boundary.

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