EX­TENDED IN­TER­NET CON­NEC­TION OUT­AGE AT LI­BRARY RAISES CON­CERN

Frus­tra­tion at six months of no con­nec­tion

The Rep - - FRONT PAGE - SIVENATI GOSA

THE in­ter­net con­nec­tion at the Komani public li­brary has been down for al­most six months.

Stu­dents and pupils de­pend on the in­ter­net con­nec­tiv­ity at the li­brary to fa­cil­i­tate their stud­ies.

Queen­stown li­brar­ian Jackie Tys con­firmed the in­ter­net had been down for an ex­tended pe­riod.

Col­lege stu­dent Amahle Ma­hola said she has had to use some of her pocket money to go to the near­est in­ter­net cafe.

“Some of these in­ter­net cafes can be ex­pen­sive, but we have no choice be­cause the in­ter­net con­nec­tion at the li­brary is down and it is very frus­trat­ing. We have as­sign­ments that we have to do us­ing the com­put­ers and ac­cess­ing the in­ter­net.”

Enoch Mgi­jima spokesman Gcobani Msind­wana said the tech­ni­cians from the IT unit have tried to iso­late the cause of the prob­lems, but this has not been entirely suc­cess­ful.

“The solution to the prob­lems is some­what com­pli­cated as the var­i­ous sys­tems at the li­braries are pro­vided and main­tained by a num­ber of ser­vice providers, such as the depart­ment of sport, recreation, arts and cul­ture, a pri­vate ser­vice provider that is con­tracted to the depart­ment, two Telkom ser­vice providers, the Na­tional Li­brary [Mzansi Li­braries-on-line Project] and the mu­nic­i­pal­ity,” Msind­wana said.

“The mu­nic­i­pal­ity is try­ing to co­or­di­nate the ser­vice providers so as to find so­lu­tions to the sec­tions of the sys­tems which are rel­e­vant to them. The mu­nic­i­pal­ity has also ap­plied to Telkom for the up­grad­ing of the band­width which will re­sult in a faster ser­vice.”

He said the break­down was un­for­tu­nate as it did not only in­con­ve­nience the li­brary’s users, but also im­pacted on the Mzansi Li­braries-on-Line Project.

“In­ter­net ser­vices are, how­ever, avail­able at most of the other 11 li­braries of Enoch Mgi­jima Mu­nic­i­pal­ity.”

Pic­ture: SIVENATHI JONGA

NO SURF­ING THE WEB: The Komani public li­brary has been with­out an in­ter­net con­nec­tion for the past six months

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